Mobility / Mobile Apps
Discussion List
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Unable to Change Estimate Status After Debrief Status is PostedHi Community, After posting the charges, the Debrief Status is updated to “Posted”, however the Estimate Status still remains in “Draft”. We are unable to update/change … -
Why are CCS Activities not supported for Suspended, Started, or Not Done statuses in OFSC?Summary: Why are CCS Activities not supported for Resource Usage when the activity status is Started, Suspended, or Not Done in Oracle Field Service? Content (please ens… -
OFSC application load issue-The application could not loadSummary: Hi Team, We get OFSC application load issue intermittently and it is impacting automation testing scripts run. Attaching screenshot below. Is there a way to avo…
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Limit on Number of Forms in Oracle Fusion Field Service in 26 A?Hi Team, Is there any limitation on the number of custom forms that can be created in Oracle Fusion Field Service? Oracle documentation mentions that we can create forms…
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Is it possible to hide empty fields in a generated PDF form after submitting the CustomSummary: We are working with PDF-generated forms in Custom Forms. We need a solution where, if the on-field person does not fill certain details, those empty fields or s…
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How to make a plugin mandatory so that it is not skipped before completing an activity?Summary: To make a plugin mandatory in Oracle Field Service so that technicians cannot skip it before completing an activity, implement validation logic that checks whet…
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How to allow visibility to En route button only on specific activities in route?Summary: Is there a specific property or process that can be used to restrict visibility to the En route button if the task is not next in a tech's route? Basically, we … -
Remove Next Activity fields from Complete Activity screenSummary: Remove Next Activity fields from Complete Activity screen. Content (please ensure you mask any confidential information): For each User Type, the "Selection Of …
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Text to Speech FunctionalitySummary: Hi, I can see some Oracle documentation on converting resource/engineer speech to text however I cannot find anything on text to speech. For example reading alo…
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Fusion Field Service; Multiple users logging into the same deviceSummary: Are there any possible concerns or caveats to having multiple resources using the same device to log into field service in order to capture their time and popul… -
REPLAY: Oracle Fusion Field Service 26B Release Deep Dive - (Aired Wednesday, May 20th, 2026)REPLAY: Oracle Fusion Field Service 26B Release Deep Dive Webinar Summary: Watch the replay of the quarterly Oracle Fusion Field Service Release Deep Dive Webinar, this … -
Unable to view previously submitted form data when an activity is moved to a future date in OFSCSummary: A customer has a requirement where an activity is assigned to a technician for today’s date (current date). The technician does not perform any status transitio…
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How to capture accurate labor duration when an activity is completed in multiple sessions in OFS?A technician starts an activity at 10:00 AM and works until 12:00 PM (2 hours). Due to an emergency, the technician leaves the site and later returns at 5:00 PM to conti…
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Is there any change regarding deleting photos in activity?Summary: Regarding deleting photos from screen context, did anything change recently? A client is being reporting not being able to do so, once the "X" icon does not app… -
April Interactive Demo Hours: Service AutomationAlways live, never recorded! It's that time again. Interactive demo hours are scheduled for April. In this one hour showcase, you’ll get an in-depth look at Oracle's bes…Kayleigh Halko - Oracle-Oracle 2 views 0 comments 0 points Most recent by Kayleigh Halko - Oracle-Oracle Field Service
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Disable system notifications for a specific Field Service Mobile activity?Summary: The continuous improvement routing system has been implemented and is operating as expected. However, we have identified a drawback related to the notifications…
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Automatic "En Route" status updateSummary: Hello, We've enabled the "En Route Support" checkbox so that when an activity is completed, the next activity's status is automatically updated to "en route." W…
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fusion field service deep linkSummary: Looking for the syntax and examples of making deep link calls on mobile to open Fusion Field Service iOS app from a 3rd party app on the same device. Content (p…Don Stagner 21 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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OFSC plugin development-Attachment download issue in hosted pluginSummary: In the Oracle Field Service Cloud (OFSC) mobile application, attachments uploaded through standard forms are downloaded successfully. However, when an attachmen…
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Restricting user from creating assist activity using drag-dropSummary: Hi Team, We have a business requirement to have a user who will only have View Only access. So, we created a user type (View Only) and restricted most of its ac…
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WATCH REPLAY: Oracle Fusion Field Service 26A Release Deep Dive - Wednesday, February 18th, 2026Watch the 26A Oracle Fusion Field Service Deep Dive replay here Summary: This a replay the quarterly Oracle Fusion Field Service Release Deep Dive Webinar, this session …
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Does Debrief Plugin work in offline mode?Summary: Customer has requirement to install Debrief plugin (link below) in Fusion Field Service. The technician performing this activity may be in remote warehouse area…
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Ability to add reason while clicking on "Stop Travel" after EnrouteSummary: Hi Team, There is a business requirement that if a technician stops his travel after starting enroute for an activity, he should add a reason for stopping trave…
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Is there a way we can check server status for Oracle Field Service? On browser and mobileSummary: I would like to know if there is a way to see how is the server status at the moment, such as availability on browser and mobile, like a server status web page.…Luiz Felipe N M Nogueira 31 views 3 comments 0 points Most recent by Alexander Salnikov-Oracle Field Service
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Send email to an email ID captured in a custom propertySummary: We have a requirement where we send a one time email to the customer. We want to use Message scenarios to send this email. Content (please ensure you mask any c…
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Oracle Field Service Cloud Sample Plugin Working CodeSummary Oracle Field Service Cloud Sample Plugin Working CodeContent Please find attached working code provided by Oracle for sample plugin. I downloaded it from Oracle … -
How to Trigger “Where Is My Technician” Notification When Technician Clicks En Route?I want to trigger the Where Is My Technician (WMT) notification exactly when the technician taps En Route in the Oracle Field Service mobile application. Since there is …
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Can we store file properties data in OCI Object StorageSummary: Hi Team, We understand that we have Properties with Type -Attachments which can be linked to Object Storage Application created in OFSC. This attachment propert…Nishant Mahajan 1989 45 views 5 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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Can we open OFSC plugin pages using direct URL in another application ESRISummary: Hi Team, Scenario: We have setup integration between OFSC and ESRI Field Maps. We have created a plugin (Let's Say A) which takes user to ESRI Field Maps where …Nishant Mahajan 1989 51 views 10 comments 0 points Most recent by Nishant Mahajan 1989 Field Service
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Difference between Oracle Field Service and Oracle Fusion Field ServiceSummary: Hi Team, Do we have any document explaining the difference between functionalities in "Oracle Field Service" and "Oracle Fusion Field Service" or if someone can…