Angela Bayliss · Senior Solution Architect · Silver Crown

In my experience, NetSuite does not support issues within Demo accounts. Not what you're looking for-apologies for that. ~angela

When you import the expense reports, you can map the 'account' for the accounts payable account. Perhaps you could send the file to accounting prior to importing it, asking them to populate the column for 'Accounts Payable Account' with the internal ID of the AP account they want to use. Then import the csv file,…

Hi Again, To correct the second page header, you will need to navigate to Customization>Forms>Advanced PDF templates, and edit the template there. I am terrible at editing these, so I can't help much more than that. Perhaps others here can chime in. 😊 ~angela

The correction will be dependent on the type of form you are using to print. Navigate to> Customization>Forms>Transaction Forms, and locate your default Customer Statement. Click edit, and you should see this: The type of print template set will determine what type of correction is needed. If the printing type is advanced,…

You absolutely can do this. Customization>forms>transaction forms. Find your default bill credit form. on the form, go to - screen fields>Items, and check the 'auto apply' box. Voila - newly created bill credits will auto apply to the oldest bill. ~angela

Hi There, You are correct about the multi subsidiaries with suiteapprovals being snarky (employees assigned different subsidiaries than transactions) , but it doesn't allow approvals per subsidiary unless the subsidiaries are defined/filtered within a saved search. We are also having issues where approvers can't see the…

Stay safe. I took a direct hit from Ian a few years ago. My prayers are with you. ~angela

C. Currency

I don't think you can use a dynamic group for this. I've not been able to do it. If you install the free suiteapprovals bundle, you can set up an approval rule that will allows users to approve by roles. It's super easy to use! Hope this helps! ~angela

Can you create an employee group of users who have the journal approval permission? Then send the email to a static group? ~angela

You can create a search with type=system notes, and choose the instances you want to see. For example - you may not want transactions in the search, only the setup features. This way, you can filter on use or user role, and see everything. Hope this helps! ~angela

For any role with 'core administrator permissions' add the 2FA with a duration of 30 days. What seems to be occuring is that the role doesn't define the 2FA needed, so it is requiring it for each time they log in. If you set the roles with this permission to have 2FA with a duration, they should be able to only use 2FA…

Hi There, In this use case, I would recommend: Create a 'Other Charge for sale' item type of 'Bank Charges' and assign the account where you want the bank charges to impact the GL. On the invoice for 10,000, if the invoice is not in a closed period, and can have the discount item applied, add a line for the 'bank fees'.…

A bank charge - as in from the bank statement? There are a couple of options, depending on the scenario. Can you provide us with some screenshots, or more details? ~angela

If the item has a quality inspection attached to it for incoming receipts, the item is received, put into staging bin, it is inspected - pass/fail prompts bin/inventory status change. Depending upon the setup of the quality module, the item may flow through differently (using/not using bins, Inventory status, etc). When…

In this case, you can set the suppliers currency to pesos. On the supplier bill, set the currency to Pesos On the supplier bill, there will be a currency conversion from USD to Pesos On the supplier payment, there will be a currency conversion from USD to Pesos Using multi currency in NetSuite will let you perform the…

APC Provided me with the overview docs! Attaching them here, if anyone is looking for them. ~angela

B -

This is right! @Tigran Shahnazaryan for the win!

There is no admin documentation. Nor is there anything in SuiteAnswers ~angela

Suiteanswer 72893 - I have it bookmarked Quick Reference Guide for 'Applied To' and 'Applying Transaction' Types based on Transaction TypeShareLast Updated01/22/2023Reading Time3 minsAnswer ID72893 Applies To Product: Netsuite 2019.2 SuiteApp: N/A Scenario User wants to know all possible types of transactions linked…

Hi Robert, The native records are all available for scripting, I understand that. I'm asking if the tables that NetSuite writes the serialized traceability are accessible. These tables are part of the Lot/Serial Trace Bundle. Thanks ~angela

By any chance, are you using an online form for the signup process? Setup- Marketing-Online forms? I don't do websites, but I have used the online forms A LOT! They are easy to customize and allow you to set landing pages, etc pretty easily. Just a thought. ~angela

Again - to apply the deposit to the bill credit, you must account for the deposit to accounts payable, not to the same expense account the bill credit is hitting. I think a lot of different people are telling you the same thing. Have you tried updating the deposit to hit AP account? ~angela

To create a custom field: Customization- Lists Records Fields- Item Fields, New Create your field to be integer & store the value. Set the field to apply to the item types you want Once you have the field created, you can import the values calculated. (convert % to an integer) Once you have the values set, the field should…

Hello there, I'm a little confused. If you can answer some questions for me, perhaps I can help. It sounds to me like you are not paying a bill, you are transferring currency - in NetSuite, this may be as simple as transferring money between accounts. Question 1) Where does the money to convert come from? Is it from a…

Thank You!

Hello, On your screenshot, there is a field labeled 'Stored Customer Terms'. My assumption is that the customer has terms set on the customer record, even though the 'terms' field is empty on the transaction. In my experience, having a customer with both Terms & a credit card set can create issues with the charges. Does…

Just the intercompany COGS account. I see a lot of info on the intercompany accounts. Note that all accounts for the items (Asset, Income, COGS, WIP, etc must be open to all subsidiaries you want to transact the item on. They don't need to eliminate, but they must be available to the different subs in order to transact…

Hi Amanda! I don't think this is possible, simply because the logic won't work. NetSuite will attempt to source the PO creators name, but when it runs into 3 different names, pffttt- it stops. I don't believe that you can source 1 of the 3. However, you may be able to set the PO creator a different way. When the bill is…