Dominica Sevilla-Oracle Blue Diamond

Hello @Camila O, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?

Hello @User_AVZ36, Welcome to NetSuite Support Community! ? Thank you for creating this thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?

Thank you, @Tiru Chembeti, for sharing your insights on this. ?

Hello @MarkCRobinson, Good day! ? Apologies for the late response. As per checking, it seems that the expected behavior is an Enhancement logged as 190756 Reports > Any Report >To have the ability to apply a formula field on the total only for detailed reports. As an alternate solution, kindly check if using Inventory…

Hello @User_XQ321, Good day! Thank you for sharing your insights on this, @Gaurav_NS. ? @User_XQ321, can you share if you're receiving any message or error when trying to delete the Customer Refund? As mentioned, there might be dependent transactions on it and you have to delete them first. Another possible reason is that…

Hello @User_XQ321, Good day! ? Upon checking, having an audit trail for printing activities is not yet possible in NetSuite. I have found Enhancements logged related to this behavior: 77305 Provide a system generated note or printing audit trail to track when a transaction or report was printed and by whom 87822 View Audit…

Hello @Camila O, Good day! ? Upon checking on your concern, I noted that the functionality that you want is still an Enhancement. It is logged as 610159 Inventory Item > Set an Item to Inactive per Location. Unfortunately, there's no provided alternate solution on this one. You can vote for the said Enhancement using the…

Hello @User_75YL8, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?

Hello @Gabriel Jarillo Soto, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?

Hello @User_IJB6M, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?

Hello @User_M8RDQ, If available, are you also encountering this in your Sandbox account? If so, can you try undeploying Scripts and Workflows on your Sales Order and Customer records on your Sandbox account? Kindly follow steps below. Note: Avoid testing this on your Production account. Using your Sandbox account, navigate…

Hello Itzik, Good day! ? When you are creating a Sales Order, then added a new address on the Customer, that update will not automatically reflect. You have to refresh the Sales Order page first or create a new Sales Order, for it to source the new list of the Customer's Address. I hope this clarifies your concern. ? If…

Hello @ThaoDo, Good day! ? You should have the Edit button. Check screenshot for reference. Have you confirmed with your Administrator if you have Full Permissions on the following on your role? Override Period Restriction Allow Non GL Changes Customer Payment (At least in Edit permission) Thank you! ? If you find this…

Hello @Muzzyelk, Good day! ? I suggest to file a support case regarding this concern. As they have access to the internal QA environment, they can further investigate where the reported amount came from, for more accurate audit. They can track and review the records affecting this period which can lead to this amount. You…

Thanks for the screenshots, @Sivasubramaniam. ? Noted that on your Criteria tab, you have Transaction: Main Line is False. Kindly update it to Transaction: Main Line is True. Thank you! ? If you find this reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the…

Hello @Asher_123, Good day! ? Upon checking, Enhancement 360233 Sales Order> Fulfillment> Bill Sales Order> Delete Fulfillment> For the System to not allow deletion of Fulfillment once Billed was logged for this desired behavior. Documented on this Enhancement, as an alternate solution, you can create a User Event Script…

Hello @Sivasubramaniam, Good day! ? Have you tried adding the above Criteria? Is the issue still reproducible? If so, kindly provide screenshots of the Criteria and Results tab of the Saved Search you're working on. Thank you! ?

Hello @Preethi Kondur, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?

Hello @User_ZCWF3, Glad to have you with us today. Thank you for creating another thread. ? Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. ?

Hello, @User_5OUXV! ? Were you able to test using Standard Sales Order Form? Is the issue still reproducible?

Hello @User_B2IPS, Good day! ? It would be appreciated if you can provide screenshots to better visualize the concern and for me to recreate it on my end as well. Kindly cover confidential information when you provide one. Thank you! ?

You're welcome, @ThaoDo. ? Go to SuiteAnswers, at the right part of the page, you can submit a Case via Contact Support Online. I hope this helps. Feel free to update this thread about the progress of your Case. Thank you! ?

Hello @RobertBongers, Good day! ? I tried to display Group on the Results using a Customer Saved Search but I was unable to do so as there's no field on the Customer record that is linked to the Group the Customer is part of. What I can suggest is to use a Group Saved Search instead. Navigate to Lists > Search > Saved…

Hello @User_M8RDQ Good day! ? I would just like to follow up on the additional information requested. Thank you!

Hello @ThaoDo, Together with "Allow Non GL Changes" and "Customer Payment" permissions, please add "Override Period Restriction" with Full permission as well. I hope this helps. Let me know if this will work on your end. ? Also, please be advised that we can only communicate through threads here in the Community. You can…

Hello @User_C6XDE, Good day! ? Apologies for the late response. I consulted this internally, and upon checking, we can only use Line System Notes Fields.. to have the expected result. The given formulas were the closest ones we can suggest on this. Also, I found Enhancement 157767 Transactions: History/System Notes to…

Thanks for the update, @Mark Dotson. ? We would greatly appreciate if you can click "Yes" on “Did this answer your question?” below the comment/s that helped in your concern. Doing so will help other community members who might have the same concern find the answer easier and you will also get closer to earning your next…

Hello @Sivasubramaniam, Kindy add these Criteria: Main Line = True Tax Line = False Shipping Line = False COGS Line = False Let me know if this will work. Thank you! ?

This is noted, Mark. ? Let us know if the reported behavior is still encountered once an Item Fulfillment in Shipped status is created. Thank you! ?

Hello @Sivasubramaniam, Glad to have you with us today. Thank you for creating another thread. ? Can you try to add Main Line is True under the Criteria of this Saved Search? Let us know if this will provide the desired result. Thank you! To other users, feel free join in the discussion as well. ?