Elychelle Gulen-Oracle · RPM - OTC/P2P · Blue Diamond

Hi @User_FL4CK, Good day! Hope you are doing well. 😊 Upon checking, the ability to add credit card processing fee to Invoices is not yet available in NetSuite. Here are some related enhancements that I found: 102645 Transactions > Accept Customer Payment : Ability to expense a bank fee on the customer payment screen.…

Hi @Yee Yie, Based on the documentation in SuiteAnswers 40338 Defining Dunning Letter Recipients and other related cases, the Recipients added in the Dunning Recipient subtab as "Level 1 and Above" are kept in the TO list. At this time, there is no documented workaround for this. To request or vote for product enhancement,…

Hi @Shubham_Singh, Thank you for creating this thread. 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us. 😊 ------ In the meantime, you might be interested in participating in our Question of the Week. You only have until September 28, 2PM ET to comment on your…

Hi @Owen Ramirez, Were you able to check this? 😊 Let us know if the information provided in my previous comment was helpful. Thank you! 😊

Hi @BM136, Were you able to check this? 😊

Appreciate your insights, Tigran! 😊 Hi @emcee_uk, Good day! Hope you are doing well. 😊 In addition to what Tigran suggested, you may check SuiteAnswers Answer ID 30266 Remove No Customer/Job Transactions in the A/R Aging Report. I hope this helps! 😊 ================================ If you find this reply to your question…

You're welcome, Tim! Glad to be able to help. 😊

Hi @tmsunder, Good day! Hope you are doing well. 😊 Upon checking, it is only possible to write off -No Custome/Job- transactions from a closed period by re-opening the periods. However, we do not recommend this as re-opening closed periods may have financial and tax implications on your books. You may need to further…

Hi @Owen Ramirez, Good day! Hope you are doing well. 😊 Please be informed that the purpose of a Dunning letter is to inform the Customer of unpaid charges. If the Customer has a negative balance under the Financial tab of the Customer record, it means that the customer has Credit Memos or Payments, which can be applied to…

Hi @BM136, Good day! Hope you are doing well. 😊 Kindly confirm if the Consolidated Payments feature is enabled on your Account. You may go to Setup > Company > Setup Tasks > Enable Features (Administrator) > Accounting subtab > Consolidated Payments box. To help you track the consolidated balance for a customer-subcustomer…

Hi @Rick Cobb_2, Thank you for creating this thread. 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us. 😊

Thank you for sharing the resolution on this, Pavlina! Glad it is now resolved. 😊

Hi @RickG_1136, Good day! Hope you are doing well. 😊 Please be advised that the error message you have received is too general or vague and needs further checking. Since we are unable to check on the backend for the exact error, it is best to file a support Case. Let us know if you need assistance on this. Thank you! 😊

Hi @PPetrova, I did some testing on my end and I was able to confirm that the behavior works as documented on SuiteAnswers. Were you able to test on the other Account with the same format and setup of import? Kindly confirm if the incorrect behavior is still happening. Upon checking, there is no defect regarding this. If…

Thank you for sharing the resolution on this, @dylanvv! 😊

Thank you for your response, @Yee Yie. 😊 Based on the documentation, the email will be sent keeping the contact in CC list when the Dunning Level is at Level 2 and Above. If the Dunning Level on the Customer record was triggered to Level 2, then recipientB@email.com (Level 2 and Above) and recipientC@email.com (Level 2 and…

Hi @Benjamin Paul - USA, Were you able to check this? 😊

Hi @Yee Yie, Good day! Hope you are doing well. 😊 Kindly check and confirm if on the Customer record, the Dunning Level reflected is Level 2. Thank you! 😊

Thank you for your help, Pedro! 😊 Hi Benjamin, Pedro is correct. This is not possible using standard functionality. Further customization using scripts and workflow is needed to achieve it. You may try to check and test the workflow suggestion above if it works for you. Thank you! 😊

Thank you for the update, @Mark Dotson! 😊

Thank you for your insights, @Mauricio Solís! 😊

Hi @User_M4JOC, Were you able to check this? 😊

Hi @Honey Soe, Good day! Hope you are doing well. 😊 Here are the steps you may follow to achieve the Saved Search: 1. Navigate to Lists > Search > Saved Searches > New 2. Click Transaction 3. Search Title: Enter a Search Title 4. Add the following Criteria filters: Type = Sales Order Date Created = within 3 days ago 5. Add…

Thank you for your response, @KristinAvril. 😊 Upon further checking, if the total of the UPC Code characters is less than 13 characters, it is expected that the system will add zeroes at the beginning of the number. Also, per SuiteAnswers ID 28085 (Bar Codes and Item Labels), a 12-digit UPC code will have the country digit…

Thank you for your response, @Andy Bruner! 😊 I tried testing but I was not able to reproduce the same behavior as yours. After adding a Zip Code, the State auto-populates then it does not return blank when trying to edit again. This may need further checking. Kindly response to the email we have sent to you. Thank you! 😊

Hi @User_OL2SC, Good day! Hope you are doing well. 😊 Upon checking, the Open Invoices 2.0 is not a standard NetSuite button. The script that makes this button may be coming from a locked script of Versapay. Since this is a locked script, NetSuite Support cannot further customize this. It is best advised to reach out to the…

Thank you for your response, @User_M4JOC. 😊 Upon further checking, the ability to create an Item Saved Search and show attached files is a system limitation. It is currently logged as Enhancement 550450 Item Search > Ability to Add Attached Files from Item Record on Search Results. You can vote for this enhancement on the…

Hi @User_M4JOC, Good day! Hope you are doing well. 😊 Yes, this is possible. Just use the joint File Fields... for your Criteria Filter and/or Results Fields. You may check this SuiteAnswers ID 81919 Show File Attachment in Saved Search for more information. I hope this helps! 😊 ============================== If you find…

Hi @BryanL, Thank you for creating this thread. 😊 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us. 😊

Thank you for your response, @User_GNW9Q. 😊 Are there any Available Filters added to the Saved Search?