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@Shamaine Chan-Oracle Will gladly answer! No items on this order are required to be fulfilled. What is set on your Accounting Preference - Invoice in Advance of Fulfillment? (Setup > Accounting > Accounting Preferences > Order Management tab > Invoicing subtab) ANSWER: Invoice in Advance of Fulfillment = True Do you have…
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Hello @Shamaine Chan-Oracle , The Sales Order item is not required to be Fulfilled, and nothing else is pending fulfillment. It's very weird. For some reason it is not recognizing that there is a Pending Charge.
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Camille, Good point - the cases seemed random and we couldn't determine why it was happening for some but not others. But I will do as you suggest to see if that triggers it. When we run revenue at month-end, I will reply back to this thread to let everyone know if that worked!
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Thank you so much Angela! New project this year.
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I wanted to follow up on this question. Is the intercompany clearing account supposed to net to 0 at the end of each month, or just at the end of the year. We've had a balance every month until December where it was 0 (just for December). We are curious as to why it didn't net to 0 in previous months.