Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

Hi @Lily O, You can unset the Assigned To field as mandatory through a workflow. Parameters should be Assigned field and leave the mandatory checkbox unchecked. I hope this helps.

Hi @Sara Gregorsson I would like to confirm the following. This "Link" hyperlink, is this directed to the actual invoice? What happens if the user with this custom employee center role clicks on this "Link"? Do you want this role to not have access to the invoices? Navigate to the Employee record > Access tab > is Global…

Hi @User_A1Q76 If the logout is not explicit, the system does not create a logout entry in the Login Audit Trail. For reference, please see SuiteAnswer Id: 95240. I hope this answers your question. Thank you.

Hi @Btota You may use a saved search or a field that will serve as a "flag" for past due invoices. If you need assistance in creating a new workflow, please contact your Account Manager so that he/she may get in touch with you in case you need assistance from our Professional Services team. Thank you.

Thank you, @Curtis Beene. Is this the standard A/R report? Can you please provide us with the navigational path of the report and its exact name?

Hi @Curtis Beene I would like to gather more information about this issue. Please see below. What date range did the users use when running the report? Can the affected users try to run the report on a lesser date range, like running the report for the month of August? Are there any users using a different role…

Hi @Strategit_Shunta4. I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer…

Hi Bobby (@Btota), I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter…

I'm glad it worked, @User_NC62U!😊

Hi @User_NC62U If you want to see the list of specific users who are currently provisioned for Full Licensed Users, you need to follow the first step, which is to 1. Navigate to Setup > Users/Roles > Manage Users. 2. Make sure the Role field is blank to populate all the users. 3. Click the Excel icon to export the list.…

Hi Bobby, I checked this internally and this is possible through a workflow. Thank you.

Hi @Renato Gabas, This is currently logged under Enhancement #71977 and, per checking, there is no workaround to allow the employees to share their calendars with Advanced Partner Center roles. Hope you spare some time to vote for the Enhancement at SuiteIdeas so we can raise the number of votes it has. I hope this answers…

Hi Scott @SWSearcy, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?". This will aid others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter…

Hi @User_VUSFS Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread.

NetSuite recognizes that there is no duplicate when marking all the records as not a dup because of this column below. Once a record is not marked as not a dup, the system will suggest that the record may have a duplicate. Thank you.

Hi @User_77ZYT, The cases are distributed evenly to the support reps in a round robin and alphabetical format (A-Z). Currently, there is no setting in the system that we can set through the support reps' working hours. You might want to submit this as a new enhancement request at SuiteIdeas. For reference, please see…

Hi Scott, Here are my observations based on my testing. Scenario 1: I have 2 duplicate customer records. If I only mark 1 record as not a dup, I can still see the customer in the Manage Customer Duplicate list and the warning still appears on the record. Scenario 2: If I mark both of these records as not a dup, they will…

Hi @Btota You can check the email templates at Documents > Templates > Email Templates. Are you using a workflow to send past-due invoices or the Dunning Letters bundle? Please navigate to Customization > SuiteBundler > Search & Install Bundles > List. Do you see Dunning Letters in the list of installed bundles? Thank you.

I am glad it worked! I tested it and both standard and custom fields should work the same when the mandatory field is enabled. Thank you.

Hi @Rick Cobb_2 You can filter the name of the role in the mass update. However, using the mass update will only allow you to update one permission at a time. The ability to add/edit multiple permissions in a role using the mass update is logged under Enhancement #253365. I hope this answers your question.

It seems the Mandatory checkbox was enabled and it contradicts the field setting. Please uncheck it and it should resolve the issue.

Thank you for looking into this, Scott. Other than the email domain, do the customer records have the same value, like company name, address or full email address that we can use to trigger the duplicate detection?

Thank @Gaurav_NS. @User_MHNLE, were you able to select the correct purchase order form? You might want to make it the preferred form to automatically use it when trying to create a new purchase order. You should see the Term field being disabled after using the correct form.

When you save the changes and create a transaction, please make sure to select the correct form. In my example, I set the Status field to Inline Text. Result: Please let me know how it goes.

Hi @User_MHNLE Thank you very much for creating this thread! Navigate to your Custom Transaction Form > Screen Fields > Main Locate the field and set the Display Type I hope this helps.

Hi @Tom Dalton Thank you very much for creating this thread! Any members who has any insight on this, please feel free to reply to this thread.

Hi @User_NC62U Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread.

I'm glad it worked! 😊

Hi User_75YL8, In your custom role, Permissions tab > Lists subtab > Add Financial History permission. Thank you.

Interesting! It should not affect the records when marking it as not duplicate. I would like to confirm the following. How many roles and users are experiencing the issue? In Duplicate Detection setting, is the Show Duplicate warning checkbox enabled? Delete the browser's cache and history. Are you still not getting the…