Michelle Jabanes-Oracle · Oracle NetSuite Community Admin · Admin

Hi @CDuf, Thank you for sharing SuiteIdea #549000 for Authorized contacts program available to NS Customers using CRM Support Management. To any users who share the same business needs, please visit SuiteIdeas and vote for this request.

Thank you for confirming, Martha. In doing Item Saved Searches, try to use a Formula (text) and use the formula {‌categorynohierarchy}. Please let me know if this helps.

Hi @Maleeka What Center Type did you use when creating the custom customer service role? Please verify and let us know which fields from the screenshots below the customer service role can and cannot view in the actual transaction record. Thank you.

Have you tried removing the Summary Types in the Results tab? This should give you the output that does not have the drill up and down option.

Hi @rezawm, Is your Duplicate Detection preference set up? I suggest maximizing this preference to avoid duplicates. Please see SuiteAnswers ID 102386 Duplicate Detection Preferences for more information. I hope this helps.

Hola @Alfredo Alvarez Aguilera-Oracle@Alfredo Talamantes Estamos encantados de tenerle con nosotros hoy. Gracias por crear este hilo. Por favor, permita que nuestros gurús revisen su preocupación y realicen su investigación inicial. Nos pondremos en contacto de nuevo si tenemos novedades al respecto. Para nuestros otros…

Congratulations, @Brian Stisser! 💫

Yes, this is possible too. Create a search to populate the cases for the item and use it to create a sublist based on the search result.

Hi @Janakan, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi @User_RL007, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @JohanvL, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi @User_KNJKB, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @Maleeka, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi @JohanvL I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi @User_E1GW7, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Thanks for the update, BN!

Hi @Martha Hakes, To confirm, this is a Custom Item field, correct? If so, log in as the administrator and navigate to the Product Category (No Hierarchy) > Access tab > Check if there is any Default Access Level set for the custom field. I hope this helps.

There should be something like the one I sent. Are all users unable to see this field or column? Have you tried using the Standard Form to isolate the issue? Also, try clearing the browser's cache and let us know how it goes.

Hi @PaulFleetwood, The ability to set a Date Completed on Events is logged under Enhancement # 161574. I hope this helps.

Hi Paul, Thank you for keeping this thread updated. Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

Hi Paul, I believe I have answered you in this thread. For the enhancement #221542, this is related to the ability to combine quotes into one. Thank you.

Other roles that share the same Center Type can update the created dashboard as long as they have the Publish Dashboard permission. To know more about Publish Dashboard Permission, please see SuiteAnswers ID 8125.

Hi@User_NC62U, Yes, this is possible through a custom field in your item record. You can source and link your case search in the custom item field. There is a SuiteAnswers article similar to the logic that you want to show in a record. You may refer to this SuiteAnswers ID 66978.

Hi BN, The Create Purchase Order button is visible when you have Requisition Approval permission. Navigate to Setup > Users/Roles > Manage Roles > Edit custom role In Permissions subtab > Transactions > Add Requisition Approval > Set Access Level to Edit > Click Add and Save. I hope this helps.

Hi @User_RL007, NetSuite supports Transport Layer Security (TLS) for incoming and outgoing email messages. TLS support depends on the recipient email server. NetSuite attempts to deliver outgoing email in an encrypted form, but if the recipient email server does not support encryption, email is delivered in plain text…

Thank you, @Brian Stisser. Hi @JohanvL, Here's an example on how to display transaction item lines on email template. Transaction record: Email Template: Output: I hope this helps.

Hi @faisalabdulmoid_39498 Thank you for the screenshot. Can you please check if your rates are on one of those tabs below? I hope this helps.

Hi @Rizkygaus, I don't have an example script or workflow. However, this article, Return User Error Action, will be your reference and you can see examples of workflow actions and an overview.

Hi Paul, There's no need to enable the mail merge feature just for sending two pdf quotes in one email. You can still go to Communication > Messages > Email > Attachments tab and attach the files from there. I hope this answers your question.

Hi @Tim S Jaha, Apologies for the late reply. As per checking, sourcing the shipping address from the item fulfillment is filed under an enhancement request. I found two related enhancements in SuiteIdeas: 147244 MST > Fulfillment Emails > Please show Ship Via ( Shipping method ) on fulfillment emails, this will eliminate…