PaulFleetwood Silver Medal

Yes it is a custom field that is sourced from the contact list filtered by that Customer (we use this because the native functionality for linking a contact to an order in the 'Relationships' subtab is (quite frankly) unusable.

Thanks - I have voted on the enhancement. I look forward to hearing if it is possible to improve on this using workflow in the meantime.

Thanks - I ended up contacting support who told me the same thing. My Finance team are adamant that this wasn't the previous behaviour, and something has changed, but I can't find any evidence to support this. As this is 'expected' behaviour we are working with it and waiting to see if it causes any issues in future...

I am using a Mass Update to update a Customer Field check box. The Workflow is using an After Record Submit action triggered on the Customer Field check box, to update Customer Field text box using your nlapi command (as per above). The error shown is seen when viewing (and editing) the Customer Record. The only way to…

Jack - apologies for the delayed response, it has been a hectic week! I have tried a very simple workflow action using nlapi, and used a standard netsuite field: And with this I get an error I have tried this with various field IDs and get the same error.

Thanks Pauline for your detailed answer - great use of logic to find the affected records by comparing the address fields. We'll work through some of that and see if we can improve our data.

Thanks Jeff I logged a call with Support at the same time i logged here. However, it seems that the support available under 'Basic' has been greatly reduced recently, so I can't log a call by phone, and I can't give the support ticket logged online any kind of priority - so I have no idea when I can expect a response from…

Thanks Dominica I've researched this with our Finance Manager and we are 95% confident that this is a US only requirement - but even the ACH website isn't particularly clear as to what their remit it. We believe we are controlled by BACS for payments within the UK, so we will assume this doesn't apply.

Thanks - I have double checked and there is no workflow on Contacts that relates to any Address fields

I hadn't noticed / realised that I could edit the address upon Contact creation, but clicking the pencil icon before the Contact is saved shows that the 'override' tick box is not ticked, However, when I save the contact, edit it, and edit that address again, the 'override' tickbox is then ticked? I have no idea when this…

Thanks for confirming - i have added my vote to this enhancement. This is a frustrating limitation, especially as the manual refresh function is not consistent.

OK, testing in Sandbox has shown you have to untick the 'Include Children' option, and then you can multi-select both subsidiaries in the drop down list. That then makes the Department available in the 'Add Charge' and 'Add Deposit' popups in Match Data. I will attempt to test in the impact of this fundamental change to…

Thanks, I've voted for the enhancement.

Charles - it is my guess that NetSuite intends you to use different Units of Measure for each item in your example above. You would have one UoM for 5/50 and another for 10/100. Then configure each item to use the correct UoM. But the underlying problem is you can't change UoM for an existing item. So we have ended up…

Michelle My two examples are both 'standard' login pages It is interesting to read that we can customise the login page and choose where we go to when we log out, but that doesn't really address the underlying problem. I can only assume that NetSuite has 'tagged' the various Password fields in the UI as a 'password' field…

Thanks - I have voted for these (and suggested merging them). That leaves me in a difficult position as this was my 'last hope' for getting Group Invoices working in a usable manner. Presumably there is a SuiteScript option to generate PDFs from Search Data and then email them. I will have to look for any articles…

I have resumed testing on this today (with a view to logging this with support as suggested), and the performance on the Search has improved significantly (and it loading in seconds) - even with 16 Transaction fields displayed. Hopefully it was only a temporary issue previously, and performance will continue as is now.…

OK thanks

I've just looked at this quickly in our Sandbox - trying to change the Department Subsidiary throws a warning about an Item with incompatible subsidiary, and then trying to change that throws another warning about the distribution network. So it would seem we have a potentially significant reconfiguration job to carry out…

Thanks Micah I find it strange that these limitations only seem to apply to the new 'Match Bank Data' pages, and we were able to process the transactions on the older 'Reconcile Bank Statement' screens. However, if these are the new restrictions we need to work with, then we will have to adapt. Can you advise me on the…

Thanks, I have added my votes to those suggestions. I wonder if I have mis-understood what NetSuite was trying to achieve with these. It seems that the 'Grouped Invoice' is a way of grouping together invoices so that we can accept a single payment for them. It seems to assume that we would send all the individual invoices…

My assumption would appear to be correct - this appears to resolve the issue: ${item.inventorydetail?replace("<br />", " ")[0..*70]} I can trim this string at any length without error.... Hope other users find this useful in future....

I believe I now know the cause of this (but not how to solve it). There appears to be a number of unseen 'control' characters being outputted as part of the string for 'Inventory Detail' (the list of bins a product is available in on the picking ticket). Trimming the length of the field to 53 characters using…

Thanks - that works well.

The error occurs when printing the document:

The more I work on this, the more confused I get. Based on the NetSuite templates we have two sets of data available in Advanced PDF / Freemarker <#list groupedinvoices_summary as invoice_summary> and <#list groupedinvoices_detailed as invoice_details> The 'detailed' option is the one with line level items, and has fields…

Thanks Emilia I have updated that value with the src field ID - I will see if that stops the errors occurring....

Yes, that Enhancement would be very useful and I will add my thoughts to this. I would like to know when this behaviour changed, and in particular, understand why it doesn't impact roles on the Classic Centre?

Thanks Mikko I will look into the second option at some point, but it will also require reference to the Customer Record to find out what Price Level they are on, and also check for any Group or Item Pricing set relating to the Item on the Transaction. I can see this is going to be quite a complex script to build, but…

I am learning SuiteScript, so I was hoping that someone here might be able to suggest a starting point on how to force a recalculation on line prices......