Tigran Shahnazaryan · CEO @ Novelance · Gold Crown

Hi @User_7CG4X, The "Fully Billed" status is based on "Billed Quantity", not "Billed Amount". You can edit the Bill and reduce the quantity (you can still set the amount to 400), so there is some left on the PO to be billed later. Once done, the PO status should be updated.

Hi @User_YVT0P, You can use the "Clone Environment" option: Another option is to use the "Migration" tool to create an Artifact Snapshot from Production and import it to the Sandbox/Backup environment.

Hi @User_8RJ16, You are on the right track - the issue you are seeing is most probably caused by enabled auto-numbering for Customers. You can disable it via Setup -> Company -> Auto-generated Numbers.

Thanks for confirming, @User_P2QHQ, Are you using this for a Parent Bank Account with Base Currency or a Subsidiary and/or non-Base Currency Bank account?

Thanks, @Nilesh Gupta, Are you using any Summary Types under results? It would help if you also shared a screenshot for the Results section. Thanks.

Do you have anything entered under "Available Filters"? Here is an example:

Hi @Mathias_Netsuite, The native/standard Method Of Payment is the one under "Setup -> Accounting -> Accounting list -> Payment Method". These are Payment Methods that you can select when entering Customer Payments. The other one that you listed might be added by a Localization Bundle, SuiteApp, or another…

Hi @Nilesh Gupta, The Item duplication might sometimes be caused by Saved Search filters. If you have any filters, could you share the screenshot? Thanks.

Hi @User_FL4CK, You can't show the User Notes on the AR Aging. Each Customer may have multiple User Notes. The AR Aging Detail shows one line per invoice, so even if there were a way to add the field, it wouldn't apply to any specific invoice. You might be able to add "most recent User Note" (i.e., Summary Type = Maximum)…

Thank you, @Micah Timbol-Oracle!

Hi @Dwight Schrute, By saying customization, I meant a combination of a SuiteScript and Custom Record. It is not something that can be done manually. On a high level, every time a Sales Order is created (or modified) that has a Billing Schedule, the script would create a linked Custom Record with all the relevant data to…

Hi @Florencia Iglesias Gissi, All inventory costing transactions in Multi-book enabled NetSuite are book-generic and would always impact Primary and Secondary books. This is done by design to ensure the overall integrity of the system.

Sure, @User_Y64EF, You can set the "Target Utilization" for each employee to help with Resource Allocation. Perhaps you are using the "Target Billable Utilization" in your company. However, whether you bill the hours back to the customer or not is independent of the "Utilized Time", as some booked Actual Time might be…

Hi @User_JVL1I, You can export the Transactions/Entities/Etc with the values of the Custom Field and re-import once the type is changed to "Free-form Text". As this is a custom field, it won't affect GL, so you should be able to do the update for closed periods.

Hi @Dwight Schrute, You can do that via Custom Field with the following filters:

If you use the "Expressions" on the highlighting conditions to indicate what needs to be highlighted and what doesn't, it should work for your use case. Here is an example:

Hi @User_XW280, Is it possible that you started Logging (or changed the Log Level from, say, Emergency to Debug) on July 3rd? If yes, you won't be able to get the logs before that. To ensure we are not missing anything, you can create a "Server Script Log" Saved Search and choose the required Scripts in the criteria.

Hi @Dwight Schrute, You won't be able to get the Billing Schedule information in a Saved Search natively. This is mainly achieved via Customization, creating a "Billing Schedule Data" Custom Record for every Billing Schedule Line. The same solution can also be used for Cash Flow Forecasting, as you can incorporate other…

Can you set the Date condition to "Expected Close Date is within next month" and see if that works? Everything seems to be correct, though. You can also try to clear the browser cache or temporarily remove the "Forecast Type" highlighting condition to see if anything changes.

I see what you mean, thanks for the clarification. This error message shouldn't appear if only one person is working on the record. Does this happen with every Phone Call logged to the Customer Record? If yes, please check the System Notes and see if you notice anything unusual. You can also compare the System Notes to a…

Hi @User_P2QHQ, Do you have "Vendor Prepayment" selected for both "EFT Transaction Type" and "Transaction Saved Search"? Also, did you modify the Vendor Prepayment Saved Search based on the reference provided by NetSuite?

Hi @User_Y64EF, Congrats on your NetSuite Go-Live! Are you referring to the "Target Utilization" field on the Employee Record? If yes, then that isn't directly linked to the "Billable / Non-billable" flag. On a high level, the Target Utilization field helps with Resource Allocation and indicates what percentage of the…

Hi @User_NG5TG, Can you please share the Search Results and indicate which lines you were expecting to be highlighted? I would like us to confirm the "Expected Close Date" and "Forecast Type" highlight criteria have a match. An alternative is to set up the same parameters as Criteria and see if the search results are…

Hi @PaulFleetwood, That's a standard NetSuite message and applies to all records. For example, if you have an Opportunity in "Edit" mode and someone else makes an update to it, you will get that message on "Save" to let you know that the "record changed while you had it in the "Edit" mode".

Hi @User_SP0KO, Thanks for providing additional screenshots. The whole picture is slightly clearer, but there are several other things I would need to check to be 100% sure. It will be hard to do this remotely without direct access to the system or the technical documentation for the solution. Most probably, the issue is…

Hi @Elizabeth Vance, Could you check if the Custom Roles with issues have "View" access to transactions where the Custom Segment is used? Thank you.

Hi @Nickey, You can't do that dynamically in a Saved Search without a customization. The workaround would be to replicate the highlighting condition as a filter, if possible (i.e., not all highlighting conditions can be replicated as a filter).

Hi @Varonis inc., Can you confirm the unmodified AR Aging report works correctly every time?

Hi @User_HWW8S, Please confirm that you have the "Contacts" sublist enabled on your Lead Form: Once the "Contacts" is added to the Lead Form, you can enter your Contact Name and other required details, too. If you enable "Duplicate Detection" for a Domain or Email, then NetSuite will detect a "possible duplicate" if you…

Hi @Shin W, Could you please remove the "Store Value" on the newly created custom field and see if it now shows results in the sublist? Thanks.