Angela Bayliss · Senior Solution Architect · SuiteMaster

oh tom, I so totally agree. I wish... good lord, do you remember how big the can of worms was that I opened with this thread to begin with? Then, the wiki/whitepaper fiasco...:rolleyes: The truth is simple, it is what it is. You wont find a 'guide', NS won't provide one. Probably for a couple of reasons, primarily that NS…

Hello Daniel, This thread has gotten quite long, so I was not very clear in my last post. I know, (and stated somewhere previously) that these books are not the answer to users lack of training. Not by a long shot. However, they are the only material I had seen that provides a clear introduction to the basics of NS. One of…

Thanks, Julie, the help is getting better, and many of us have noticed.

Beautifully put!!! why, thank you. It got so quiet that I was getting a little nervous. one last question-totally off topic- this is the first thread I have ever seen rated. Who rates these? other users, or NS? I cannot seem to figure out how to rate other threads, so not sure if users can even do this?

Yes, I'm saying not to share them. We are creating an option to deliver these classes over the web in a virtual classroom style for many of our folks that cannot get to a public class and the (new) materials will be available via this manner as well as our public courses. This should be available following the new release…

Julie, In all fairness, if it weren't for those stupid questions, I wouldn't have learned half of what I know. Here is just a bit of food for thought. Someone who ia an accountant may understand something as a given, same with IT people- programmers, etc. However, the accountant may be clueless about programming, the IT…

I asked our Netsuite Sales Rep about the books and at this point they are not available with out attending the training.:mad: What is with that? I would think that NS would want to make the extra buck of selling these separately- I am currently writing an intro manual of my own (with the help of ms Cecelia), and will…

My apologies, I gave my word to Netsuite that I would not give them out anymore. However, keep an eye on your inbox, I am certain someone else will probably share with you. ;)

Hello Valerie, I am providing you with the feedback you asked for, but before I do, I want to relay something that happened today that may assist me in illustrating my point. My dad turned 65 today, and I was in his kitchen getting ready to make his cake. Pinneapple upside down cake. I had all of the ingredients out on the…

I would really like to have any manuals from Netsuite or know where to get current info? Is there anyone in the Texas area that may want to start or have a support group? Thanks Actually, NS has asked that their copyrighted manuals not be dispersed. However, the now infamous NS For Dummies will be out soon, s that is a…

Evan is too humble. Keep in mind Krish, how harsh people in here can be, I really hope that people see this for what it is. It is a total answer to everything written on this thread- NS doesn't listen, my eye...told you he would step up.;)

Hi Tom, I don't think there is an actual guide for this, but there is a lot of info in help. I have integrated Fedex, and know quite a bit about it, and am about to embark on UPS integration. What is your issue? Maybe we should start a thread on it, and both of us can figure it out together? That is, if you want to work…

Hi there, WIth my sincere apologies, I must decline sending these books to you. These two books are copyrighted by Netsuite, and in this thread, when I asked for permission to share them, I was specifically directed not to. Due to the nature of copyrighted materials, I am not willing to open that can of worms. I secured…

I am right there with you. I wanted to rate a thread, but I could not find the rating system within the menu that I saw explained. This is why I thought the admin may have rated it. I was just curious.

Cecelia, I am glad it was well understood, thanks I think that is what it boils down to, communication. The levels of frustration in here can sometimes run pretty high. I often see what appears to be a complete breakdown in the ability to communicate well, leading to end users working against NS, instead of with it.…

yep- the new help section is nice. I had a realization at lunch. I think I may be a bit biased in my request for these books to be shared. I forgot a very key thing, that being that at training, we were provided a testing database that was essentially a completely set up company, for the purpose of training. It was the…

As a side note...the reason that I put together my own doc on landed costs was because I found the related Help documentation extremely limited, and I knew that if I (as administrator) didn't understand it, then I certainly wouldn't be able to help our users with it. It was all of the various user group posts that pointed…

Angela, What are you missing from a help/learning perspective? Is it introductory training for brand new Netsuite users or advanced stuff like the things that Evan is so good at answering in this forum? For us, we've found that brand new Netsuite users don't really benefit much from Netusite created tutorials and training…

Good idea. I have asked our UG moderator to add a new forum called Help Documentation but she is out of the office this week, so it might take a bit. Valerie Not touching my question, are you...what a dilemma for me. I really do not want to get myself into trouble here.

Chris, I too, will honor your request and not share these anymore. I would, however, encourage you to consider the possibility of those users who are small enough to not warrant the cost of traveling to training. Perhaps the idea that they can attend a webex training class (intro and possibly advanced) that could be fully…

Ah ... Netsuite training. It's time for a trip to San Mateo again. We also got a foam finger (I think Chris helped us steal it from someone's cubical), pens and as much Coke and Martinellis apple juice as we could drink. No training session is complete without a couple of Canadians in the class. Memories. Training and…

I also attended training in San Mateo. Lot's of great information in the classes but the training manual was invaluable. Not necessarily at the time but certainly when I got back to work and started to truly optimize Netsuite. I was working w/ the system for about 4 months prior to training... the book or something like it…

Angela, But me on the list of people to send those to, please! My email is cquilty@orchardsweet.com Whenever you have time...and after your quarter closing. Thanks! Cecelia You know, I wonder what would happen if everyone who wants these called their sales rep and asked for them by name. Suite foundations, 1 & 2.

Angela I would be interested in these books if you are willing to part with them. Heidi@bk2heatlh.com Heidi Reil sorry Heidi, I sent them twice, they bounced twice.

I also have the two books Angela is speaking about, Actually I have a few sets of them if Angela does not want to part with hers, let me know. I'd be happy to help you out. roscoe. when dealing with Absolute Vodka, wine, or white chocolate macadamia nut cookies, don't get in my way....:D I am going to address my response…

Well that's good and, if action is taken by Netsuite, all the better. It'll be interesting to see what's offered and nice to have Netsuite tell all of us what potential solutions can be offered. Good thread. glad to hear your not ticked at me. I really wasn't trying to be offensive. :o I expect that there will be some more…

Hey, I'm in the middle of nowhere, IL too. Let's start the first NS User Conference here! :) Cecelia LOL- doubt I should attend, there may be a price on my head in here by now.

I'm not trying to sling mud at all, I am trying to point out what I see as some of the most troubling aspects of our relationship with NS so far. I think a lot of the support issues have their root in sales. I really hope they are listening. I'm not posting for fun (I do have plenty to do otherwise :)), I am doing it…

Angela, I have no idea how online training is off topic when "your" post is on bartering NS training manuals that teach, as you mentioned, basic NS functionality that can be very useful. If your thread is only about getting something for your training manuals, then maybe my post was "hijacking" your thread. But if the…

I do have an MBA and I agree with Angela! .:paul ELEVATION thanks for your support paul. I think my initial attempt has kind of been washed away here. I am not trying to change netsuites world, just point out that having these fundamental guides can be helpful, very much so. It just seems so simple to give them out, and…