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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Comentários
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hi @mark petzold, per checking status.netsuite.com, it's currently experiencing degraded performance (such as: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center.) This issue is already identified and…
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Hi @MTL_MIA Glad to have you with us today! Thank you for creating this thread. To our other members, please feel free to share your thoughts regarding this should you have any. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is…
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Hi @Kedalene, was it working before? or was the 'AUTOMATIC UPDATE' checkbox on the record has just recently been marked? When users enable the Currency Exchange Rate Integration feature, all currency records are set to automatically update exchange rates at approximately 6:00 AM in the selected time zone, provided that…
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Thank you @Tigran Shahnazaryan and @Wee Ming for sharing your insights! 😊 Hi User_KAGURA, yes per checking the AR report filter is limited and aside from manually selecting and excluding Parent Customers on the report, you can consider the workaround provided by Tigran and Wee Ming above. Hope this clarifies! :)
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Hi @User_NG5TG , were you able to check the comment above? :)
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Hi @Kedalene , yes you can if you want to get notifications whenever Oracle NetSuite Service creates, updates or resolves an event :)
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Seeking your valuable knowledge for our member @Andrii Siryi. Your input is highly appreciated. Also, if you're aware of anyone new to NetSuite, please guide them to our "New to NetSuite" page for helpful information and guidance.
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Seeking your valuable knowledge for our member @GuppyPhish. Your input is highly appreciated. Also, if you're aware of anyone new to NetSuite, please guide them to our "New to NetSuite" page for helpful information and guidance.
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HI @Avinash A, were you able to check this SuiteAnswers article that's related to your concern? 78172 Administrator > Edit Intercompany Journal in an Open Period > Name column is Greyed Out. Hope this helps! :)
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Hi @HertsChris Based on my understanding, you would like the VAT to be computed based on the profit margin and not based on the Sales Tax Amount and Purchase Tax Amount. Per checking, there is no standard NetSuite feature that allows VAT to be computed based on profit, since the Tax Amount is computed on a per transaction…
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Hi @Kedalene , per checking, we have not yet received any information indicative of any problem within NetSuite that is related to the CrowdStrike issue. For any news about downtimes etc., you can also check status.netsuite.com. Hope this clarifies! :)
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Hi @User_NG5TG , When viewing the Parent customer record, the transaction records of its sub-customers will also be displayed in the list: Example, here is the invoice for Sub Customer 1 On the Parent Customer, you can see it included in the list of transactions as well: The transactions of the sub-customers will still…
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This is noted, @Nickoletta Gounaris! We'd appreciate it if you can share the solution to the community once it has been resolved by Support to help other members who might have similar concern. Thank you! 😊
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Hi @Elina Kourouzidou, Per checking and after testing in our test accounts, we have found out that inactive accounts are still included in the List of accounts under Month End Currency Revaluation page, and it is currently a standard behavior of the system. Per further checking, the feature for Inactive Accounts to be…
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Hi @Nickoletta Gounaris , were you able to check this? Kindly also ensure that on the account the include children checkbox should be marked, as this should be available for all subsidiaries. Thank you! :)
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Hello @PatrickConrad Glad to have you with us today! Thank you for creating this thread. To our other members, please feel free to share your thoughts regarding this should you have any. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This…
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Hi @Benjamin Paul - USA, were you able to check @Wee Ming's comment? 😊 Yes, currently the one close to your requirement is the Allow Cross-Subsidiary Record Viewing option. You can check this box to permit users logged in with that role to see data from subsidiaries other than those selected in the Subsidiaries list. Hope…
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Thank you for sharing your insight and suggestion, @Wee Ming! 😊 Hi Frank Salanitri, upon checking, tracking changes on Tax Reg Number in System Notes of Entity is currently logged as an enhancement under the following: #312675 Systems Notes > Track Vat Reg Number changes in system notes on entity and transactions records.…
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Hi @Nickoletta Gounaris , which particular step did it appear? Is it when you edited the account? Kindly provide detailed step so we could check and replicate. Thank you!
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hi @Kedalene, were you able to check the comment above? :)
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Greetings, everyone! We have a fellow member, @User_9QBOZ, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! __ In the meantime, in case you know someone who is new to NetSuite, we encourage you to direct them to our…
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Greetings, everyone! We have a fellow member, @rkabot, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! __ In the meantime, in case you know someone who is new to NetSuite, we encourage you to direct them to our…
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Hi @Nickoletta Gounaris , Can you try checking if the VAT on Sales account has the Subsidiary included? To check: 1. Go to Lists > Accounting > Accounts and search the account and click Edit. 2. On the Subsidiaries field, select also the Subsidiary for that transaction 3. Click Save Hope this helps! :)
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hi @Kedalene, yes re-activating inactive Subsidiaries are usually permitted by the system. However, sometimes, customers encounter errors regarding the availability of Subsidiary Licenses on the account. Please be informed that when activating the inactivated Subsidiaries, you just have to make sure that there are still…
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Hi @User_FL4CK, were you able to check the comment above? :)
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Hi @User_FL4CK, were you able to check the comment above? :)
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Greetings, everyone! We have a fellow member, @Javier P. who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! __ In the meantime, in case you know someone who is new to NetSuite, we encourage you to direct them to our…
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Seeking your valuable knowledge for our member @brocha. Your input is highly appreciated. Also, if you're aware of anyone new to NetSuite, please guide them to our "New to NetSuite" page for helpful information and guidance.
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Seeking your valuable knowledge for our member @Krunal Patel . Your input is highly appreciated. Also, if you're aware of anyone new to NetSuite, please guide them to our "New to NetSuite" page for helpful information and guidance.
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Hi @User_64PY4, were you able to check the comment above? :)