Jeanne Padilla-Oracle · NetSuite Support Community Guru · Gold Medal

Hi @Divya Unnikrishnan, thank you for sharing your insight on this. We highly appreciate this ☺️ Hi @HX_SUBHANKAR, Divya's solution is indeed the right approach. You can identify the user who initiated the Asset Transfer process by following these steps: Go to Fixed Assets > Background Processing > FAM Process List. In the…

HI @Kaden B, I have created a case record on your behalf (case #6197413). For the meantime, while you are waiting for a support representative to reach out to you, you may check this on your end: Account balance could be pulled through data augmentation through the following steps: 1. Login to NSAW 2. Navigate to Data…

Hi @Zeen, I just wanted to follow up and check if you still need assistance with submitting a support case.

Hi @emcee_uk, If you intend to reverse the Journal to adjust the amounts in the books, alternate solution would be to create a manual entry to reverse the original Journal Entry. This is also to avoid any issues with the Lease record and the Asset linked to it. Furthermore, based on SuiteAnswers article: 91322 | Modifying…

Hi @Zeen, Thank you for providing the requested screenshots. After reviewing them, I can confirm that the issue you encountered is unusual. The system currently does not support selecting 'Accounts Receivable' as an 'Expense Account' in the 'Expense Category' in NetSuite. In fact, an enhancement is already filed for this…

Hi @Kaden B, I've looked into this, and it seems like this might be a possible defect. We'll take care of creating a case for further investigation and will send you an email with the next steps. Please keep an eye on your inbox and respond at your earliest convenience. Thank you for your cooperation! We'll be in touch…

Hi @emcee_uk, Yes, you're right. When the Lease record has the status "Asset Created" which is the last stage of the Lease creation, it is a standard behavior that the "Reverse Journal" button will NOT appear when the an Asset is already linked. Given that it is a standard behavior, you would not be able to reverse the…

Hi there, @M.Lisa, Thanks a lot for sharing this informative SuiteAnswer article. I believe it will be an excellent resource for the team and greatly benefit everyone's understanding of the topic. Much appreciated! 😊 Hi @User_WA9MO, have you checked the SuiteAnswer article shared by @M.Lisa? To sum up what the article…

Hello everyone! @User_WA9MO is seeking some guidance. If you have any helpful suggestions or advice, please share! Your input is always valuable and appreciated. In the meantime, you might be interested in participating in our Pop Quiz. You only have until February 7, 10:00 AM ET to comment on your answers and earn…

Hi @Zeen , Could you please send screenshot of the System Notes of the following: Navigate to Setup > Accounting > Expense Categories > Click Edit on AP International (expenses on behalf) > System Notes Navigate to Setup > Accounting > Chart of Accounts > Click View on AP International Services (SA) (id=496) > System Notes…

Hi @Kaden B, We are still checking your concern internally. We will get back to you as soon as we have an update on your query. Appreciate your patience on this.

Hi @User_WA9MO, I’m glad to hear that the issue has been resolved! If you have any other concerns, feel free to post a question in our community. Both we and the community members would be happy to help 😊

Hi @User_WA9MO, We have investigated the issue and found that the error message 'JS_EXCEPTION Error: Unable to fetch Budgets due to: You have entered an invalid type argument: options.params[0]' may be related to an incorrectly set accounting period. Could you kindly review your accounting periods to ensure they are…

Hello all, We have @Marie4455 in need of some help. If you have any knowledge or best practices to share, now’s the time! Your support means a lot! -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer…

Hi @Aruna Madabhushi, I hope you're doing well. Resending below in case you missed this: You may consider the following workarounds: Manually select the deposits on the Make Deposits page. Create Deposits via Script. Please note that if you choose option 2, we are unable to assist with creating scripts or workflows from…

Hello everyone! We have a fellow member, @Erleen, who could use some assistance. Please feel free to share your knowledge and best practices to help them out. Your input is greatly appreciated! -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page.…

Hi @Mike Wondrasek, I hope the response from our fellow members answers your concern. Hi @Pradeep Kumar., Thank you for sharing your insights. This will be incredibly helpful. Hi @Tigran Shahnazaryan, We truly appreciate your response and input on this matter.

Hi @Aruna Madabhushi, You may consider the following workarounds: Manually select the deposits on the Make Deposits page. Create Deposits via Script. However, please note that if you choose option 2, we do not provide assistance with creating scripts from scratch. I hope this helps.

Hi @Aruna Madabhushi, Are you trying to add deposits thru this navigational path Transactions > Bank > Make Deposits page? If yes, unfortunately, the feature to import/upload deposits is not yet available in NetSuite and still a system limitation. This is currently logged on Enhancement #210920 Setup > Import/Export >…

Hi @Ted Stout, Thank you for providing the screenshots and for your update. We’re glad to hear that you were able to resolve the issue on your end. If you have any other questions or concerns, please don’t hesitate to raise a new thread.

Hi @Ted Stout , For testing purposes, could you kindly provide screenshots of the following sections related to the affected asset: Asset Record Asset Record > General tab Asset Record > Notes > System Notes Please ensure that any sensitive or confidential data is redacted before sharing. Thank you.

Hey everyone! Please feel free to join in the discussion and share your thoughts and insights. In the meantime, you might be interested in participating in our Pop Quiz. You only have until January 24, 10:00 AM ET to comment on your answers and earn rewards! Click here for more details.