Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

The reason for this is because when you assign a Preferred Location in the Item Record and you create a transaction, NetSuite will not be able to use that Preferred Location across all Subsidiaries. A location can only assigned to one Subsidiary. Therefore, if you select a Subsidiary for a transaction and it does not match…

Hi @Robert Suggs, Upon checking, there is no standard process in NetSuite for the functionality that you want. I consulted this internally, and I am advised that the desired behavior is possible via Workflow or Script. Kindly reach out to your developers to further discuss this concern. Regards,

Hi @Martha Hakes, Please navigate to Setup > Company > Email Preferences > Transactions tab. Is the From Address for Emailed Forms set to Company Return Email Address? If so, please change it to Subsidiary Return Email Address and click Save. I hope this helps. Regards,

Thank you for keeping this thread updated @Hendrik Kotze.

Hi Chris, The Location on the line item level of the Opportunity is based on the Location set on the Item record. Hope this helps. Regards,

Thanks Patrick! Hi @Martha Hakes, Please add the Track Messages permission in Permissions > Lists. Regards,

Hi @Hendrik Kotze, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Hi @Robert Suggs, Department field can be auto-populated on transactions. The Department that NetSuite will populate is the Department that has been set up on the Info tab of the Employee record (Lists > Employees > Employees) which is also the Sales Rep creating the transaction. However, the following conditions should be…

Hi @Hendrik Kotze, I would like to confirm if deleting the cache and browsing history helps. Use a different browser too to check if the user can populate the email template. If not, try to recreate the email template. Also check if there is a workflow or script attached to the records. Regards,

Hi @ntiwari1309, If you believe this is a defect, I recommend submitting a support ticket. Thank you.

Hi @nsteresa, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,

Hi @Hendrik Kotze, If this is only happening to a certain user, please check the following. 1. Navigate to the email template > Restrict Access tab and check if it is set to Private or it is restricted to a group. 2. Navigate to the user's employee record > Access tab > Global Permissions > Set Email Template permission to…

Hi @ntiwari1309, Yes, the workaround is to create a Report Saved Search and lower the result to less than a thousand. However, it will not update the current filter in Saved Reports. Please do not forget to cast your votes at SuiteIdeas. Enhancement #167641 - Reporting > All Saved Reports List > Please add a footer filter…

Hi @User_NZUBZ, It could have reached the limit of the allowable number of entries that are shown in drop-down lists. That is why you are only showing these options. Aside from Enhancement #167641, there is a separate enhancement request related to this and it is Enhancement #170846. I hope this helps. Regards,

Hi @Jay Schwausch, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks,

Thank you for checking, @nsteresa! I agree with @Chance Fry. I tested it and the email transactions are working fine. Email bounce is encountered whenever the receiving server denied the email sent via NetSuite. To address this, we recommend having all emails sent via our system to be authenticated and validated and be…

Hi @nsteresa, Please navigate to the following: Lists > Mailing > Undelivered Emails Do you see any undelivered emails? What is the reason stated in the undelivered email to recipients? Setup > Company > Communication > Sent Email List What is the status of the email in the email sent list? Thank you.

Hello @User_Y8QXT, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Regards,

Yes, that is correct. Regards,

Hi @Strategit_Shunta4, Removing the Export List permission will disable the option to export in Excel as well. The ability to separate these permissions is filed under the following enhancements: 101762 Reporting > Please create a separate permission for E-mail and Scheduling. It is not obvious that E-mail is controlled by…

Hi @Strategit_Shunta4, Thank you very much for creating this thread! Here's a SuiteAnswers for Cumulative Translation Adjustment (CTA) Overview | Answer Id: 7641. Let me also tag @Patrick Fresnosa-Oracle and @Micah Timbol-Oracle for their input. Any members who has an insight on this, please feel free to reply to this…

Hi @Vernita, Selecting multiple departments in a role is not available in NetSuite. I found the following enhancement requests related to this concern. 83205 Manage Roles > Ability to define specific/multiple Department/Class/Location under Restrictions tab 56454 Ability to set up multiple departments/classes/locations on…

Hello @Dirk Nieuwkamp, The ability to customize the default form of a subsidiary record in NetSuite is currently filed under Enhancement #340313. Since this is an administrator role, it has access to all of your subsidiaries. You have two options to do this. 1. Create a new role and make sure that the User Subsidiary is…

Hi @JohanvL, Unlike UPS/FedEx/USPS, CanPar is not integrated into NetSuite. The variable is not open for the tracking number field and it is currently filed under Enhancement # 160056 CRMSDK tag > Transactions > Item Fulfillment/ Sales Order > Provide tag for Package Tracking Number. The alternative solution is to create a…

Hello @User_Y8QXT, I'm afraid that downloading the entire database is not an option when exporting the date. Please follow the steps in SuiteAnswers Id: 10029 to extract the data from NetSuite. I hope this helps. Regards,

Hi @Eklon Eleuterio, I'm afraid that this needs to be filed as an enhancement request. Please indicate the information you need in the report, and if you can provide an example of the information you need when submitting this to SuiteIdeas, it would be helpful. Thank you.

Hi @BWM- Shem, Thank you very much for creating this thread! Allow us to check on our Gurus who specializes in this area and we will get back to you the soonest time possible. Any members who has an insight on this, please feel free to reply to this thread. Thanks,

Per checking, the uptime and downtime reports are the same. Have you tried running the report?

Hi @PaulFleetwood, It would be best to confirm this by opening a support case. Regards,

Hi @User_PUXOS, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. Thanks,