Michelle Jabanes-Oracle · Oracle NetSuite Community Admin · Admin

Hi @User_NG5TG, I tested this and came up with different formulas to no avail. This might require a complex solution. If you're interested in paid support, you can reach out to your account manager for assistance in obtaining a solution from our Professional Services or Advanced Customer Support teams.

Hi @pbr528, The solution provided is a contact record. I'm afraid that you cannot unlink the contacts from the customer record via CSV import. I tested it to no avail. You might want to submit this as a new feature enhancement request at SuiteIdeas. Please make sure to provide the steps on how you would like it to be…

Hi @Carlos Razo, Have you checked with your account manager if the Sandbox subscription has run out?

After configuring the URL at Setup > Support > Support Preferences > External, did you log out and log back in with your Customer Center portal to test the form again? I was able to successfully redirect to the URL page I entered in preferences.

Thank you for this additional information. After updating the redirect URL at Setup > Support > Support Preferences > External, log out of the customer center and log back in. Test if the redirect URL is applied this time.

Hi @Carlos Razo, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_H5C1K, Could you please share how you test the online case form? Please use the Publishable Form URL to test the online form. I tested it on my end, and it successfully redirected me to https://www.google.com after submitting the form.

Hi @Carlos Razo, I would like to confirm the following to further troubleshoot your missing Sandbox account: Did you recently refresh your Sandbox account? Were you unable to see your Sandbox account after the refresh? Are there another administrators in both your production and sandbox accounts? Are you using Single…

That's great! Thank you for updating this thread. 😊

O tempo está acontecendo, pessoal! ⏱️ Veja os detalhes abaixo para obter a resposta correta e sua explicação: Resposta Correta: EQUIPE DE VENDAS Explicação: O recurso Equipe de vendas te permite associar transações de vendas e clientes com os times de vendas composto por vários funcionários. Ademais dos representantes de…

¡Se acabó el tiempo! ⏱️ La respuesta correcta y su explicación figuran a continuación: Respuesta: VENTA EN EQUIPO Explicación: La función Venta en equipo le permite asociar transacciones de ventas y clientes con equipos de ventas compuestos por varios empleados. Además de los representantes y gerentes de ventas, los…

Time's up, everyone! ⏱️ Kindly see details below for the correct answer and its explanation: Correct Answer: TEAM SELLING Explanation: The Team Selling feature lets you associate sales transactions and customers with sales teams comprised of various employees. In addition to sales reps and managers, sales teams can include…

I am glad to know that it worked. As for the DISTINCT() function, it returns a single value, which represents the count of unique values in the specified column. Try adding it to the first part. COUNT(DISTINCT(CASE WHEN {opportunity.entitystatus} = 'Order Received' THEN {entityid} END))/NULLIF(COUNT(DISTINCT {entityid}),…

Hi @User_NG5TG, please let me know if this works for you.

Hi @User_569R9, Thank you for sharing your workaround. I have checked this internally and was advised that the native behavior of NSAW will not be able to show the current exchange rate.

Hi @User_F4V40, Currently, we don't have one for Australia. However, if it's something you're interested in pursuing, I suggest emailing the team who handles user groups at nsgbu-nsusergroups_ww@oracle.com. Thank you.

Thank you for sharing the results. In the Lead %, can you try this formula below? COUNT(CASE WHEN {stage} = 'Lead' THEN {entityid} END) / NULLIF(COUNT(DISTINCT {entityid}), 0)

What happens if you remove the Month function from Date Created?

Hi everyone, Just received an update that the issue has been resolved. Should you need further assistance, please feel free to let us know. Thank you.

Hi everyone, This is a defect, and it is being tracked under Issue #770565: Calendar > Create Event on a Different User's Calendar > Insufficient privileges. Please create a support case and reference the Issue #770565. If you require assistance in creating a case, please don't hesitate to inform us. Thank you.

Please send us an updated screenshot of the Criteria and Results tab of the saved search for us to further investigate. Thank you.

Hi @Muzzyelk, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_NG5TG, How was it? Did you get the numbers correctly?

I was unable to replicate your saved search output. However, I have obtained the following result, which appears to be correct: Could you try clearing any other filters and using the condition 'inactive is false' to see if it calculates correctly? Thank you.

Hi @Muzzyelk, Here's the description of the detailed message you receive. For reference, see SuiteAnswers ID: 1015556 Email Domains (DKIM) Details Column. I hope this helps.

What's in your Criteria? Add Inactive is False and check if the numbers will be accurate.

Hola @User_BNAZ6 Me gustaría hacer un seguimiento de este hilo. Por favor, infórmenos si necesita más ayuda. Si el comentario anterior le ayudó en su preocupación, por favor haga clic en "Sí" en "¿Respondió esto a la pregunta?". Esto ayudará a otras personas con la misma pregunta a encontrar fácilmente la respuesta…

Hi @Bill Quinn, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Thank you @Avinash A! @LisaNC, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

Hi @Bill Quinn, Thank you for giving us more information. Just like the Employee Center Role, the Customer Center Role has limited and predefined permissions set to its center type, and this has been the nature of the Customer Center Type even before the update. What specific transaction are you trying to add?