Michelle Jabanes-Oracle · Oracle NetSuite Community Admin · Admin

Hi Ted, The Employee Center Roles can use the File Drag & Drop feature, however, this will depend on the record if the role has at least an Edit Access Level. Since the Employee Center Role is very limited and has predefined permissions, this role does not have access to the record itself. But if other records, such as…

Hello @User_5OUXV, In your Customer Saved Search, add a Formula (Text) field with the formula NS_CONCAT(CASE WHEN {task.status}= 'Open' THEN 1 ELSE 0 END). If the return is 1, then the task status is Open and the rest is 0. From there you can sort out which customers do not have open tasks. Search: Expected result: I hope…

Hi @NitinEOH The Customer Center Role has very limited permissions, and reports are not available, unlike saved searches. I hope this answers our question.

Hi @User_HWW8S, I checked this internally, and our scripting team confirmed that you should be able to capture the child record as long as their email address does not exist in the system.

Hi @Nickey That's interesting. I would like to check on the employee record and the role that the production manager is using to see what is causing the issue. 1. Navigate to the production manager's employee record Access tab > Global Permissions. Please take a screenshot of this tab. 2. Navigate to the custom role that…

Hola @Fernando Flores@Fernando Reyes Flores ¿Se refiere a los permisos de administración del núcleo? Los permisos de administración principal son una función que se puede habilitar para un rol y le da acceso al rol a una funcionalidad a la que actualmente solo puede acceder el rol de administrador estándar. Se comporta…

Hi User_JJC0O, Are there any custom fields on the record?

Hi @Nickoletta Gounaris, To be able to select multiple subsidiaries on the Contact record is logged under Enhancement # 568968. As a workaround, create multiple instances of the same Contact record on Customer/Vendor record, one for each subsidiary. I hope this helps.

Hello User_HPB3I, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @Jason_Moore, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_CFAIE, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hello @ONO4, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

Hi @User_66058, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_NG5TG, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @User_U0G0P, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi User_N5LAE I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @Melanie Schaefer Thank you for initiating this thread! Please review the File Drag and Drop Setup. Navigate to Setup > Customization > File Drag and Drop Setup. What folder is set in Global Destination Folder? To configure File Drag and Drop please see SuiteAnswers ID: 39442. I hope this helps. If not, please let us…

Hi Judy, Yes, a workflow would indeed be a great idea. 😊

Hi User_HPB3I, In addition to what GauravAgrawal said, every time that a browser is being cleared of cache and cookies or if the user is conducting a session in an incognito window, the 2FA challenge will appear overriding the trusted device. The user must use normal browsing in this case so that a trusted device will be…

Hi @Nickey If the user or role already has Build Assemblies permissions, please check if the record belongs to a different Subsidiary, Class, Department or Location. This could be the reason why the user cannot edit the record. I hope this helps.

Hi @Jason_Moore, You need to identify the saved search that triggers the email alerts to edit the email notification. Hope this helps!

Hi @User_CFAIE, When importing employee records into NetSuite, it is important to follow best practices to avoid creating duplicate records. Here are some suggestions to help you avoid duplicates: Use a unique identifier such as employee ID or social security number to avoid creating duplicate records. This can help you…

Hi @ONO4, From what record is this taken? You can check the SuiteAnswers ID: 11844 for the reasons why a user is unable to use inline editing. I hope this helps.

Hi @User_HWW8S, This is possible through a script. You may use this SuiteAnswers ID 36145 for reference. Thank you.

Hi @oliver zheng The Global Search and Saved Searches share the same permission. An enhancement is logged to separate the permissions of these two under #415347. Please vote for this enhancement request at SuiteIdeas. I hope this helps.

Hi Judy, What type of automated emails would you like to turn off in Return Authorization? Is it the one sent to the customer upon creating the record (Communication > Messages tab) or an alert once a return authorization has been created or approved? The emails in the Communication > Messages tab are triggered by Send…

Hi @User_Q6L8Q Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

Hi @User_66058 Please navigate to Setup > Company > Sent Email List and check the status of your email campaign to see if it has been sent or not. You may refer to this SuiteAnswer ID: 87459 for more information about the meaning of various recipient statuses and failure reasons. I hope this helps.

Hi @Jason_Moore I saw similar concerns related to this that are attached to enhancement #238042. When voting for the said enhancement, you can take note that this is also applicable to Transaction Search > Opportunity: Probability field, or you can submit a new SuiteIdea. I would recommend using the Opportunity saved…

Hi @faisalabdulmoid_39498 I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You…