Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

Subscription email notifications are working now. Click your username > User Settings > Notifications. Frequency can be set to "Off, through message center only", "On" (instant email notification), "On Daily" and "On weekly".

Hi Tony, can you add screenshots of the error and steps to reproduce? I'm using iOS 7 safari without issue.

Hi charoldson, You are right. This used to work in the previous vBulletin release. We are working with vBulletin on this and will update this thread once a fix is available.

Hi John, we have to make some adjustments to the newsletter following the upgrade and we'll make an Announcement as soon as it's up and running.

One of the single most frustrating and time wasting aspect of using this site is the poor quality stock search with vB. Normally this isn't a problem as you can usually use Google to search the site, but this is walled off so we have little option. Saying that, changing a couple of stock options would help significantly…

You can move files between folders, then delete the folder you no longer need. In the File cabinet, click the folder containing the files you want to move and hit the Move Files button at the bottom left corner. Place a check next to the files you want to move, and select the destination folder from the Move To dropdown at…

Several sites offer free xml to csv conversion. They typically allow you to upload an xml file, without the need to install any apps. Google 'convert xml to csv'. Thanks,

To register for the User Group: 1. Click the Support tab. 2. Click the link in the NetSuite User Group portlet. 3. On the Login page, click the register link, then complete required fields on the following pages. Once you have registered, you can continue to log in to the user group through the link on the Support tab.…

FWIW I agree. I bet if NS were to open their doors a little bit, many in the community would happily work to quash these numerous little irritations. That's one thing I love about an open-source (or at least semi-open source) community. The little areas NS lets us code, they can see there is robust support. Perhaps…

Hi KMcC7808, Support Operations is responsible for providing status updates regarding service interruptions or, in some cases, application defects severe enough to limit NetSuite functionality. These service notifications provide additional details about ongoing events or security concerns that Oracle has deemed important…

KMcC7808, thank you for sharing your experience and honest opinion here. This is something we take seriously as Support strives to provide a superior customer experience from planning to go-live and post-deployment. As you mentioned, NetSuite has created different Support offerings ranging from SutieAnswers and online case…

Are you setup under Setup > Company > Company Management > Administrative Notifications? SuiteAnswer 9809 mentions this about Administrator notifications: By default, all notifications are presented to all account administrators. If one Administrator in an account acknowledges the notification, no other Administrators will…

pcutler, Support will still assist customers that want to start with a blank account. The following alternatives are suggested: [LIST] [*]Mass Delete via Inline Editing (Deleting Incorrect CSV Data | Answer Id: 9932) [*]Mass Delete (Performing Mass Deletes | Answer Id: 41014) [*]Use of script to mass delete records (Sample…

We have filed Defect 422939 NetSuite > Performance > System Slow for those accounts affected. Please have your case attached to receive further updates.

Has a defect been filed? If not, Support will need to gather details for QA to investigate further.

This should be resolved now. Visit https://status.netsuite.com for details.

Hi Megan, The problem appears to be with invoices that are reported as Unassigned for Actuals when they should be included in their respective sales team. I tried to run a similar report but wasn't able to get quota sales performance you're looking for. I'm including details from the issue so that others can see if they…

Winceth.A, I've heard of lift and shifting applications into the Oracle Cloud, but not sure how it would apply to a NetSuite Account - best option would be to speak with Support or your NetSuite Account Manager who could clarify the process for your specific use case.

Hi Megan, I'm sorry I haven't had time to look into this further. You may want to re-post this in the Reporting forum for additional visibility - https://usergroup.netsuite.com/users/forum/platform-areas/reporting

The data-center affected by this incident is NA East accorinding to the status page - An issue in our database infrastructure in our NA East facility has resulted in a degradation of service for some customer accounts local to that datacenter. Operations Engineers were notified of the issue by monitoring and are working to…

Please contact Support and provide the performance details. See SuiteAnswers Answer Id: 8964 for more information.

Account Administration > Outlook Integration

You should be able to submit online cases now through SuiteAnswers. Cases with an attached file will create a case but the attachment is not retained. This problem is still being investigated. Thanks,

Meganshelley What are your requirements with this report? Format, rows or specific fields that you are trying to pull?

No access problems have been reported about NetSuite Help or SuiteAnswers recently. Try https://netsuite.custhelp.com/app/home while logged into NetSuite. If the problem persists, contact Support for assistance. Thanks,

This is related to Defect 217880 - Reports > Inventory/Items > Current Inventory Status > Unable to browse, scrolling down to the lists skips around the page and some sections are missing. This issue affects multiple reports at this time. Alternate Solution: Export the report to Excel. Thanks,

This is being tracked by Issue 194370 - no eta. Thanks,

The Help Center content is now available – the table of contents shows and can be browsed. Thanks,

A possible solution for the error message, "You may not remove a subsidiary from an item that is a member of an assembly, group, or kit item if the parent item is available in that subsidiary." When disassociating an Item from a Subsidiary/ies make sure that the item is not a member of any assembly, group, or kit item that…

Several OneWorld training videos are also available in SuiteAnswers. [ATTACH=CONFIG]n298774[/ATTACH]