Shiela Marie Villaluz-Oracle Bronze Crown

Hi @User_2CE7R aside from Tigran's recommendation, the suggested possible root cause based from previous cases. Since both did not work, please reach out to NetSuite Support to further investigate.

Hi @Dext3r To give your customers flat discounts without them manually entering coupon codes, you can: Create discount items and associate them with promotion codes. Assign these promotion codes to customer records. When you enter a transaction for a customer with a promotion code, the appropriate discount will autofill on…

Hi @Amy C., with the earlier suggested resolution, the approver would still receive email without possibility to approve or reject your transaction from the email itself. Have you tried this? What is the behavior on your account.

Hi Shaun. thank you for letting us know. If you have further concerns, please do not hesitate to post your questions in the Community or contact NetSuite Customer Support thru call, Live Chat, or create a new case via SuiteAnswers and we'll be happy to help.

Hi @User_FL4CK NetSuite does not support retainage accounting natively out-of-the-box, but there are common workarounds and custom setups to handle this within the system like using Projects and Milestone Billing. For further information and to discuss the module better, it would be best to sit down with your Account…

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Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful.

Hi @User_Q1DPO If you are using an Employee Center role, unfortunately, this is a current system limitation logged under Enhancement#632187 Employee Center role > UI> Record Navigation Arrows (Previous | Next) available. You can vote for this enhancement on the SuiteIdeas page.

Hi @User_KLKPQ Based on related concerns, I found out that the reason this might be happening is either certain fields are not populate on customer and invoice record or certain scripts are deployed or deployed. Please ensure that the following fields are populated: Customer Record under E-Document subtab, populate below:…

Hi @Kathy Woll Please send a sample screenshot of the payment event of one declined transaction. Please navigate to Transactions > Management > View Payment Events and select and open one declined transaction.

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Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful.

Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful.

Hi @User_Q1DPO You may try to edit the role used for the approver. Please give the permission ‘Override Period Restrictions’ to the custom role in order to post the transactions.

Hi @dpto there's a possibility that the Custom Form used on Sales Order when the order was entered. Please pick a sample Invoice and Cash Sale and check the Custom Form used in their respective Sales Order form.

Hi @User_HDOCF , glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings,everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…

Hi @Amy C. The Payment Automation SuiteApp uses the Advanced PDF/HTML Templates feature to send email remittance notifications to vendors for ACH and check payments. You can resend remittance notifications to your vendors, track when they're sent, and include accurate payment details that contain vendor credits applied to…

Hi @User_Q1DPO To my understanding, you are looking to add new Line Items on existing transaction instead of overwriting the existing Items on the transaction. Please try the following and use 1 sample to test this. Try adding a ‘Line ID’ column on the csv file (Value is blank) On the Import Options, select Add or Update.…

Hi @Kedalene The Debit GL impact corresponds to the expense/item line values selected for Business Unit, Market, Location. While the Credit GL impact pertains to the main line values. To answer you question, "Is it possible to auto assigned the same Department of Expense to Accounts Payable Creditor in Vendor Bill?" — Not…

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Hi @Amy C. Below are the steps to resolve your concern: Navigate to Setup - Approval Process Manager - Preferences Click Edit Under Email Approval tab uncheck checkbox ‘’Approval by Email'' Save After that you will receive email without possibility to approve or reject your transaction from the email itself.

Hi @User_Q1DPO Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful

Hi @User_2CE7R Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful

Hi @dpto Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful.

Hi @JustinB_10664 following up on this. thanks!

Hi @User_BD08X In NetSuite, once a Vendor Bill has been saved (especially if it's fully approved), the Currency field becomes locked and cannot be edited — even in Edit mode. Unfortunately you cannot change the currency on a Vendor Bill once it's been saved and approved. To correct the currency without causing accounting…

Thank you for sharing your insights, Tigran! Also, @User_2CE7R , there were instances that the reason for the Payment Link Checkout Page shows No Payment Methods Available is because the Payment Link was not properly setup since it is missing Domain prefix and Payment. To configure Payment Link: In NetSuite, go to Commerce…

Hi @dpto There are Items where Vendor Name/Code field is not populated because the Items have multiple associated Vendors under Vendors list of Purchasing/Inventory tab. On a Purchase Order (PO), each selected Item has an auto-sourced Vendor Name from the Item record based on the Vendor of the PO. However, when user prints…

Hi @User_DMW5Z Item price levels you enter take precedence over the selection in the Price Level field on the customer record as well as the price levels for pricing groups. Below are the precedence of how Item Pricing is recognised in the Web Store: Customer Record > Financial > Item Pricing subtab Customer Record…

Hi @JustinB_10664 Can you please provide screenshots of the transactions and the changes in GL impact so that we could get a better picture of the concern.