Tigran Shahnazaryan · CEO and Founder of Novelance · Gold Crown

Hey @Dext3r, NetSuite caches the "frequently accessed" records and lists, which is why it typically speeds up the first time you access it. There might be other lists on the SO line that you don't need to access (e.g., Projects), so NetSuite won't spend any computing power on speeding up non-required records.

Hey @AndriiSiryi, Yes, I would be surprised if there was another cause other than a system defect.

Hey @jb123, Item Receipt doesn't support 'Void' or 'Reversed' statuses. So deleting it indirectly 'cancels' the Item Receipt. The 'Deleted Records Audit Log' would capture the deletion details for audit purposes.

Hey @Linda Hefty, The right process is to process/close all open transactions, close the books, and inactivate the subsidiary.

Hey @User_1D0ZP, The other option would be to write a script that does the mass update.

Hey @User_HM9P7, Did you open a Support Case, and what was the resolution? Thanks.

Hey @Lyssa, The discount can be incorporated into the calculations (e.g., Recurring Amount - Discount).

Hey @Nissam CP, You need a script to populate the customer-specific price for the item dynamically on transaction lines. What you are trying to do makes a lot of sense, and some of our customers request similar features to ensure the pricing on Quotes is set correctly and within the approved price range.

Hey @User_APXUW, It would have been great if we could have done that via Workflow! As of now, what you need can be done with a SuiteScript but not a Workflow.

Hey @Angel mariya T. P. , Can you uncheck the 'Store Value' on the custom field and see if that helps?

Hey @User_8LGY2, Advanced Auto Numbering doesn't exclude Standalone Transactions by design. When you create a Credit Memo from an Invoice, the transformation inherits a whole set of header values from the source — subsidiary, location, department, currency, custom body fields, and so on. The Standalone Credit Memo may miss…

Hey @lufiali, Your observations are accurate. NetSuite Serialized Inventory management isn't built for complex and high-volume scenarios. Some customers prefer to create a custom solution to enter and track the Serialized Inventory in NetSuite via Custom Records. This will be completely ad-hoc as each customer may require…

Yes, it might be related to the RF-SMART preferences; it would be good to check with them.

Were all these Lots with incorrect Expiry Dates created by the same user who operates in the Time Zone that matches NetSuite's Time Zone?

Hey @ksage, NetSuite counts the 4/6/26 as a day, too, and when we add another 547 days, we arrive at 10/5/27.

Hey @Elina Kourouzidou, The dynamic Balance Sheet report you are trying to build can't be done via NetSuite Report Builder. I hope NetSuite will enhance it in the future to allow this as the current version of the Report Builder is very limited.

The biggest unknown is the 'customization' piece. Once you are clear on what customizations are needed, it will be easier to estimate the total implementation effort.

I would recommend opening a Support Case with NetSuite and asking them to investigate. We were having some back-end related issues with other customers, so there might be an issue affecting your account, too.

Most probably, the issue is with the Item configuration or the related RevRec Rule.

Hey @User_8LGY2, A few questions to help with the estimate: Which version of the Electronic Invoicing SuiteApp are you planning to implement? Do you know if only out-of-the-box features will be used or whether a customization might be required?

Hey @Mary Rivas, The most common configuration is for the Invoice and Credit Memo to create their own Revenue Arrangements. The Credit Memo typically has a negative amount and reverses the revenue.

Hey @GailV, Did it stop working for all Vendors or only one? Typically, the 'Due Date' is populated from the scanned file. Do you know if the preference might have been changed?

Hey @User_DAIMX, There are fields that NetSuite is natively hiding based on various considerations, such as 'Subsidiary', 'Transaction Form', 'Sublist Type', and more. There is no configuration available to End Users or Administrators to change that.

Hey @User_1L16T, Does the calculation happen via the 'Advanced Revenue Management' module? If yes, the configuration can be updated to use a different 'Amount' field in the mapping to the Arrangement and Deferral JE.

Hey @kees.netsuiteadmin, I suspect you have the Auto-numbering turned on for Customers, which is why NetSuite is applying an additional numbering logic (e.g., adding '2'). You should be able to create a customization to set the 'Customer ID' as desired. The script will 'uncheck' the 'Auto' and set the ID per the defined…

If you try to create a 'Manufacturing Operation Task' Saved Search, you will see that 'Actual Run Time' is available, but not 'Actual Machine Time'. Natively, when the time is copied from the Routing, NS assumes' Labor Run Time = Machine Time. When two operators are in the same work center, it appears NS is doubling the…

I see what you mean. So, in your testing, two operators start the clock for the same Work Center, and have an overlap when both are working on it, but have different Start/End times? Does the captured time, that is being duplicated, match the first or second operator's actuals?

Thanks for the screenshot. If you aren't using Actual Times, NS is probably doubling the run time, as it is not designed to handle parallel operations without actual time tracking.

Hey @User_DM6SS, Can you share a screenshot of the MFG Mobile Work Center Preference that you have? This is the configuration I have for one of my customers, and I didn't notice any issues.

For WIP and Routings, the Projected Value will be based on a specific Operation/Work Center. A given Work Center may or may not have attached Components Per Operation, Setup Time, Labor Time, Machine Time, Overhead Charge, etc. It will also depend on whether the WO Completion has one Operation or multiple. The best is to…