Todd N Niedringhaus Bronze Medal

Hello Linda Hefty, Are you looking to shut down a legal entity/business? Thank you, Todd Niedringhaus

Hello User_CN4QU, What is the version of the NetSuite ERP in your account? i.e. 2025.2, 2026.1 Thank you, Todd Niedringhaus

Hello User_HFK40, I would like to suggest that you open a case with NetSuite Support. They can determine if the email address is referenced in other NetSuite accounts that you do not administer. If the email address is referenced in another account, NetSuite Support can coordinate with the Administrators of those accounts…

Hello User_F2RD3, Please review the attached screen print and follow steps 1, 2, and 3. Step 3: When you select the pencil icon next to your display name, you will be redirected to the community profile page, where you can change your display name. Please let us know if that changes your name from User_F2RD3 as needed. If…

Hello User_0ZOO0, Please review the Email Preferences in the Sandbox at Setup → Company → Email Preferences. Select the Email Options subtab and verify that the Do Not Send Emails is false. Let us know how the Sandbox Options email preference is configured. Thank you, Todd Niedringhaus

Hello User_P6PVX, The NetSuite Administrator role is not allowed to authenticate via SAML Single Sign-On or any other SSO protocol, which is why the employee does not see the Administrator role in the list of roles after they authenticate via SAML SSO. They would need to log in via the www.netsuite.com url. However, if…

Hello Aslam ALINCO, Are you leveraging the SuiteApprovals SuiteApp or the standard approval routing for journal entries? Thank you, Todd Niedringhaus

Hello User_R6WMC, Based on my experience, this approach would be manual, as I have not found any way to copy a role and assign it to a new center. Have you considered leveraging the Use Classic Interface preference on the roles' preferences tab? This is often the approach that we use. Thank you, Todd Niedringhaus

Hello User_N1Q40, Yes, we have recently experienced a similar issue with both the Routine Scheduled Maintenance and the Planned Upcoming Upgrade Emails. i.e., The scheduled time on the notification emails does not match the Customer-Scheduled Maintenance page. The time on the Customer-Scheduled Maintenance page is correct.…

Hello lelborn, Although we do not have to roll back customizations very often, if we do, we are usually rolling back scripts. Our rollback approach does not solve for "new custom objects" that would need to be rolled back. i.e., SDF does not accommodate the removal of custom objects, at least not that I have found. We…

Hello lelborn, You are correct. There isn't a native rollback feature within SDF. We create a 'Backup' Project, sourcing the objects from the Production account or a recently refreshed sandbox account, and commit to a Git repository. Then we create another account customization project with the revised objects. I am also…

Hello, I would also like to recommend that you consider leveraging SDF - SuiteCloud Development Framework projects to replicate custom objects from sandbox to sandbox and sandbox to production accounts. You can reference the following SAs. 51669 - SuiteCloud Development Framework Tutorial 51622 - SuiteCloud Development…

Hello, It would be helpful if we could add some content regarding Best Practices for managing Customer Deposit exceptions. e.g., Incorrect customer and the CDEPOS is in a closed period, Incorrect customer and the CDEPOS is in an open period, writing off any remaining unapplied balance, or writing off the entire amount in…

Hello Kedalene, Please check whether the VB subsidiary is included in the Prepayments items' subsidiary lists. In other words, is the Prepayments item restricted to a specific subsidiary list, which differs from the VB transaction subsidiary? Thank you, Todd Niedringhaus

Hello Rachael_Ireland, We can access our RP account, and our upgrade date is also scheduled for the middle of April. We have also received emails regarding purging due to inactivity, but we are actively leveraging the RP account; therefore, the emails are no longer being received. Hopefully, NS Support will have this…

Hello Eunice_Rep, I haven't worked with SCA in several years and do not recall whether the 'created by' field is set to 'system'. Are the web orders created by 'system'? If yes, that may be the issue, and you might need to create a workflow to send the emails when the IFs are created or updated. Sorry that I'm not able to…

Hello Arina L, Can you confirm if your e-commerce solution is NetSuite's SuiteCommerce Advanced or another solution? If you are leveraging NS SCA, you may consider including the 'Web Application' context in addition to the 'Web Store' context. If you are not leveraging NS SCA, it would be helpful to know which integration…

Hello User_U8YND, This is expected behavior. You need to choose one approach or the other. i.e. Assign the SAML Single Sign-on permission to each role or check the Single Sign-on Only attribute for each role, but you cannot have both, as the message states. For reference, the Single Sign-on Only attribute is defined as…

Hello Eunice_Rep, Unfortunately, I'm not sure why the alert email is not firing. Hopefully, one of our colleagues can provide some insight. However, you could consider creating a workflow deployed on the Item Fulfillment record on After Submit, with a Condition that compares the Item Fulfillment Status Old Value and New…

Hello, If the item fulfillment is created on a date, prior to the status update, be careful with setting the Criteria filter 'Date Created = Today'. Thank you, Todd Niedringhaus

Hello Elina Kourouzidou, Please review SA 99642 - Subsidiary Record Fields Unavailable for Edits. Regarding the Currency field, there is a Note stating 'if you have not entered transactions,' which is different from entering and deleting transactions. However, there is guidance on deleting the associated nexus. I have…

SuiteAnalytics Datasets and Workbooks - common use-cases for roles and permissions, audit logs, transactions, and entities.

Hello Nissam CP, The HTML Formulas in Search needs to be enabled via Setup → Company → Enable Features → Analytics Tab → HTML Formulas in Search. Best, Todd Niedringhaus

Hello User_FVDS1, Your best path to resolution is to open the case with NetSuite Support. Log in to NetSuite. From the Top navigation bar, select Support → Go To SuiteAnswers. The SuiteAnswers page will open in a new browser tab. Select the 'Contact Support' link (Top right of the page). Scroll down to the bottom of the…

Hello User_FVDS1, Having worked for a large consulting company that included a NetSuite Practice, I have experienced this many times. You will need to open a Support Case with NetSuite. NS Support will contact (by phone) each of the NetSuite Administrators for the 'other' accounts that your co-worker still has access to.…

Hello User_EAMTO, Based on my assessment and experience, the SuiteAnalytics User Certification is superseded by the BI and Reporting Specialist, which includes SuiteAnalytics Workbooks and Datasets, as well as the Searches and Reports content that we are familiar with. Regarding the Financial User Certification, I do not…

@Mary Rivas Hello, Assigning a role (that has access to multiple subsidiaries), to the employee record will not solve this challenge. An employee record can only be associated with one subsidiary. We have had employees move between subsidiaries, from an HR and Payroll perspective. Unfortunately, we had to create two…

Hello, Within the Israeli Localization for OneWorld SuiteApp → Reports, we identified the following: Israeli 'Open Format Annual File', which can be submitted to the Israeli Tax Authority. This meets our requirements. Thank you, Todd Niedringhaus

Hello User_JNRWJ, Assuming you have access to NetSuite SuiteAnalytics and the appropriate permissions, you can create a dataset from the ConnectLoginAudit record and then create a workbook to get this information. Review the following: SuiteAnswer 1021914 SuiteAnswer 8321 SuiteAnswer 1015908 Thank you, Todd Niedringhaus

Hello Everyone, We would like to follow up and determine how other NetSuite customers who leverage the Israeli Localization for OneWorld Bundle: 399233 have addressed the Tax Audit Requirements. Specifically, the creation of BKMVDATA Unified files, also known as SAF-T Israel file format. The BKMVDATA file is a standard,…