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Hi @Dext3r This could be due to your custom form for SO for invoice is set to Sales Order Type = Custom Form or Per Customer Basis but the invoice form was created from a Standard Sales Order - Cash Sale Form. If you have Credit Card and Invoice set as payment method in your web store, best to set Sales Order Type to Per…

Hi @User_CF0Y0 Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @Marie4455 Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @Elizabeth Vance Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @kmd_14170 After testing a promotion in checkout, I believe you referring to the summary section. If it is there is a way to do it. Navigate to your web store. From the home page, access Site Management Tools by clicking the ESC button in your keyboard. Login to SMT as Administrator Click the Pencil icon for Edit mode…

Hi @kmd_14170 Could you please provide a screenshot of what you were referring to? Thanks!

Hi @kmd_14170 Thank you for confirming. Here's a way for you to change the confirmation message in your web store. Navigate to Commerce > Websites > Configuration 2. Select your Website and Domain from the dropdown list then click Configure button 3. Go to Multi-Domain tab > Translation Subtab 4. Under list of…

Hi @kmd_14170 Could you please confirm if you are using SuiteCommerce Standard and NOT SuiteCommerce Advanced? Thank you!

Thank you for providing input @Angela Bayliss! @Dext3r - As Angela suggested, you can create a workflow to source the value from the customer to band aid the issue. Possible that there could be a customization within the SCA source code that might have been implemented by the implementation team. If you are using SCS, then…

Hi @nathan.smith30 Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly…

Hi @katherine_15328 According to the instruction, once I clicked "Domain Type" and change it from "Web Store Only" to "Single Domain for Web store and Checkout", the field for Domain name stays the same, but the Website field became blank, there is no web site show up from the drop down menu. To answer your question, the…

Hi @User_T5MB2 Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @Wuebben Design.com Were you able to review my last comment? Let me know if you have further questions. https://community.oracle.com/netsuite/english/discussion/comment/16888687#Comment_16888687 Thank you!

Hi @naresh_reddy Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hi @Wuebben Design.com If I'm not mistaken, what you need to do is create a new SSP Application which contains the copy of SB Premium Kilimanjaro and put that new SSP Application under your Custom Hosting Files (say this is your hosting root). Here are the steps: STEP 1: Create a new SSP Application: Navigate to Commerce >…

Hi @Ayyappan Were you able to review my last comment? Let me know if you have any further questions. https://community.oracle.com/netsuite/english/discussion/comment/16888356#Comment_16888356 Thank you!

Hi @jmack_admin Upon checking for documentation regarding Correlated Items, it is stated in SuiteAnswer 35466 Correlated and Related Items that: Correlated items are dynamically created from the site statistics based on the shopper's buying behavior, such as the ratio of items added to the shopping cart versus those that…

Hi @Sivasubramaniam I checked your domain nstraning3.com and looks like you don't have the domain registered to any DNS providers such as GoDaddy.com, Domain.com, Hostinger.com. You need to have a domain registered and supply the needed CNAMES in a DNS provider. Example of how it would look like adding a CNAME on a domain…

Hi @Ayyappan The Customer Center should show up under Setup > Users/Roles > Manage Roles - In the list of Roles you should be able to find Customer Center role which you can use to compare with your Custom Role. When you do the Show Role Differences select the Customer Center as Base Role and Compare To your custom role >…

Hi @Able Wilson I believe that this would be best handled by Customer Support so they can further check the problem in the backend. You can try calling CS or create a case from an account which have access to support. Just make sure to mention what your Demo Account ID that is affected in the ticket. Thank you

Hi @Ayyappan Were you able to review my last comment? Let me know if you have further questions. https://community.oracle.com/netsuite/english/discussion/comment/16888112#Comment_16888112 Thank you!

Hi @User_6G92J Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New…

Hi @VanessaG Thank you for creating this thread! Everyone let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched "New to…

Hi @Ayyappan Can you provide the specific pages in your web store where this problem is occurring? Also does it occur when viewing the site as Guest or when logged in? Have you tested using Standard Customer Center role? Possible that there are permissions missing from your Custom Customer Center role. If you are using a…

Hi @Shubham_Singh Checking the screenshot you provided; the Old Custom Threads theme could be for SCA Aconcagua or the 2018.2 release of SuiteCommerce Advanced since it has version 18.2.1 which requires the ones who implemented it to use the version of ThemeDevelopmentTools-18.2.1.zip when fetching the SC Threads theme.…

Hi @Shubham_Singh Thank you for confirming. If you found my initial comment helpful and think it might assist others with similar questions, mark 'Yes' beside 'Did this answer your question?'. Thank you!

Hi @User_B1J9S Thank you for creating this thread! To everyone, let's help and offer our support, expertise, and knowledge to our fellow community member. Your participation and contribution are greatly appreciated. -- In case you know someone, who is new to NetSuite, we encourage you to direct them to our newly launched…

Hola @User_5ASKR ¿Has revisado mi último comentario? Espero que ayude. Déjame saber si necesitas más ayuda. https://community.oracle.com/netsuite/spanish/discussion/comment/16887679#Comment_16887679 gracias!

Hi @iarcher Were you able to review my last comment? Let me know if you need any further assistance. https://community.oracle.com/netsuite/english/discussion/comment/16887685#Comment_16887685 Thank you!

Hi @Ayyappan Were you able to review my last comment? Let me know if you need further assistance. https://community.oracle.com/netsuite/english/discussion/comment/16887735#Comment_16887735 https://community.oracle.com/netsuite/english/discussion/comment/16887737#Comment_16887737 Thank you!