Niks Blando-Oracle · Technical Support Engineer · Blue Diamond

Hello LLG, Glad to have you with us today! Thanks for posting your concern here. Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To our members, please feel free to share your thoughts on the thread.

Hi Sivasubramaniam, Kindly check your email as I have sent you emails last week asking for your account details so I could create a case for you to have this matter investigated further. Thank you!

Hello User_URA5H, Glad to have you with us today! Thanks for posting your concern here. Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To our members, please feel free to share your thoughts on the thread.

Hi Benjamin Paul - USA, Were you able to check my previous comment? Let us know if it was able to help in your concern, or if you need further assistance with this.

Hello User_GY7YY, Currently, the Pack Station Suitelet (once installed) has a sticky feature and there is no way to remove the option from the menu unless a specific customization is applied on the mobile UI. Hiding or disabling certain menu options, especially on the mobile screen, falls under the specific customization…

Hello User_GY7YY, Glad to have you with us today! Thank you for creating this thread. Kindly allow us to review your concern and we'll provide updates in this thread. To our other members, please feel free to share your thoughts regarding this should you have any.

Hi jb123, Thank you sharing your insight. We greatly appreciate it!

Hi jb123, Allow our gurus to check on this one and we'll get back to you with updates or if we need additional information. To other users who may have insights regarding this topic, feel free to add your comments by replying to this thread.

Hi Benjamin Paul - USA, For the currency of the Purchase Price in the Item Record, if you select a preferred vendor for this item, the price is shown in the vendor record currency. If no preferred vendor is selected, the price is shown in your base currency. This is documented on SuiteAnswers ID: 67364 Entering Item and…

Hello Vernita, Glad to have you with us today! Thanks for posting your concern here. Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To our members, please feel free to share your thoughts on the thread.

Hello User_Q1DPO, Thank you for creating this thread! Allow our gurus to check on this one and we'll get back to you with updates or if we need additional information. To other users who may have insights regarding this topic, feel free to add your comments by replying to this thread.

Hello User_YMWNR, Glad to have you with us today! Thanks for posting your concern here. Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To our members, please feel free to share your thoughts on the thread.

Hi User_769IO, To make sure that the conditions are met, please run below saved searches/navigations and send me a copy of the screenshot of the result. Please omit any sensitive information before sending. Pricing Saved Search 1. Navigate to Transactions > Management > Saved Searches > New 2. Click Pricing 3. In the…

Hi Vernita, I was not able to find documentations as to workarounds for this. As there is no standard feature to achieve this, you may reach out to your Account Manager as this may be consulted for customization with the Professional Services team/Advanced Customer Support team. I hope this clarifies your concern.

Hi Betsy Vance, You can further do the following: check if you have any ad blocker enabled on your Chrome browser Reset/Reinstall the browser If those two did not work still, I advise you follow up with the case you created so the NetSuite Support rep can further check what was causing the issue. Thank you!

Hi OliverK, Thank you for sending the screenshots. The possible cause of the duplicates is the use of the "Name" field. Name filter on your Item Search represents all Names on your Item Record. This includes Item Name, Vendor Name, Display Name, Product Name, Web Store Display Name etc. The possible solution for this is…

Hi Betsy Vance, You can refer to the this link to see list of downloadable PDF presentations from sessions held at SuiteWorld 2022. There were some CPQ related topics in the table that you can check. You can contact your Account Manager if you want to have a demo. For more information, you can also check out SuiteAnswers…

Hi Vernita, As per checking the WMS User Guide page 159 (167/204), it is noted to be a limitation. For your your reference, you can check SuiteAnswers ID: 50287 User Guides ============================================================= If you find this reply to your question as helpful, others with the same question might…

Hello Betsy Vance, Glad to have you with us today! Thanks for posting your concern here. Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To our members, please feel free to share your thoughts on the thread.

Hi PaulFleetwood, Just to give more context to that, I would like to clarify while this is causing your qty variances this is the system standard behavior. For Items using Bins, Inventory Detail can only be configured on the Sales Order form for inventory-affecting transactions. These include Item Fulfillment, Item…

Hi PaulFleetwood, Upon reading your question, I appreciate the effort on putting as much information as you can in the thread. Here's my understanding. Should I have a different understanding from what you meant, please let me know. 1. You provided an example of an item which seems to match. This is how you expect to see…

Hi Betsy Vance, Thank you for providing the screenshot. May I know if you were able to access the tab using the Chrome Browser before? If yes, when was the last time you were able to successfully use it? Also, when was the first time you encountered this error?

Hi Betsy Vance, Were you able to check my previous comment? Let us know if it was able to help in your concern, or if you need further assistance with this.

Hi Benjamin Paul - USA, Were you able to check my previous comment? Let us know if it was able to help in your concern, or if you need further assistance with this.

Hi OliverK, Were you able to check my previous comment? Let us know if it was able to help in your concern, or if you need further assistance with this.

Hi User_769IO, Were you able to check my previous comment? Let us know if it was able to help in your concern, or if you need further assistance with this.

Hi paul.baudouin, I have coordinated internally but we failed to see any documentation regarding OneWorld being a pre-requisite for installing Smart Count SuiteApp. It would be better to follow up with the case you created (Case#4875157) so the NetSuite Support reps can investigate on this matter further.

Hi User_769IO, I would like to know if my understanding is correct. You said "Yes" on all of the three things enumerated. Did that mean that the Price Level was not used on transaction, quantity pricing schedule, and customer record but you still cannot delete the Price Level? If my understanding is correct, we'll have to…

Hi Benjamin Paul - USA, As per my understanding, you had a defective item sold and after processing the return you wanted to know the process for the replacement. There can be two options for this situation: 1. After the return authorization process, create a new Sales Order. 2. After the return authorization process, use…

Hello User_YMWNR, Thank you for creating this thread! Allow our gurus to check on this one and we'll get back to you with updates or if we need additional information. To other users who may have insights regarding this topic, feel free to add your comments by replying to this thread.