Shorin Rio Daa-Oracle · Technical Support Engineer · Silver Trophy

Hi @BP20, After further checking I have found related enhancements which makes that functionality a known system limitation: 121808 List > Support > Cases > Edit - Please provide ability to automatically email case attachments instead of manually saving and attaching the files. 94692 When files or images are attached to…

Hi @Puja Ghosh, Apologies for the late revert on this one. Unfortunately I am not able to reproduce the same behavior in my test environment. It would be best to file a case for this one to check with them if this could be a potential defect. Let us know if you require further assistance on this process. Regards, Sho

Hi @A K M Farid, Thank you for the screenshots. I tested this further and tried different scenarios so I would be able to reproduce the behavior. May I know if the Show Unfulfilled Items on Invoices preference is enabled in your account? To check, navigate to Setup > Accounting > Accounting Preferences > Order Management…

Hi @A K M Farid, Can you provide screenshots with the exact steps so I can reproduce this on my end? Than you.

Hi @User_DMW5Z, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @User_IJ85T,glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @Puja Ghosh, To understand your concern better, kindly provide screenshots of what you are currently working that is unsuccessful and what are your expected results. If you can provide me the steps as well so I can recreate it in my test environment. Thank you! Regards, Sho

Hi @A K M Farid, Another option is what our fellow member @MJ Fernandez Erro-Oracle discussed: Receive Purchase Order #1. An Item Receipt will then be created for this purchase order. Go to Sales Order and Fulfill the line for Purchase Order #1. An Item Fulfillment will then be created for this line. Go to the Item…

Hi @NE_JohnC, I checked SuiteAnswers Id: 86576 (Effective Date Pricing Overview) and the pricing updates that can be done are: Item for single item updates Item Category for updating a group of items Customer for single customer updates Customer Group for updating a group of customers At the moment, update of…

Hi @A K M Farid, If you would like to have one Invoice per Sales Order line what you can do is to remove the other line then save the invoice and it will be partially billed, then you can bill for the other line. Let me know if this is what you would like to achieve. Regards, Sho

Hi @User_1N81U, In NetSuite, our standard behavior is that outsourced work orders that are not linked to a purchase order in Firmed status will be consolidated into purchase orders by Vendor and Subsidiary. This is documented in this article: Outsourced Manufacturing Consolidator. Hence, consolidating it based on parent…

Hi @Kellyann, Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @Vishnu M, Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @Kellyann, To fully understand your concern kindly provide the following: A screenshot of a sample transaction showing the incorrect shipping vs our expected shipping. Is this happening to all your orders using FedEx? You mentioned this was working as expected before but suddenly it is showing incorrect values. May I…

Hi @A K M Farid, Can you confirm if this resolution provided by our fellow member @MJ Fernandez Erro-Oracle resolved your concern? This is pretty detailed so if you have further questions please let us know. Just to note, you would need to manually do this in your Sales Order but after you saved and approved it, a PO will…

Hi @Vishnu M, Thank you for this information. To clarify further, for your customizations do you intend to treat them as separate items in NetSuite? Additionally do you need to monitor the quantity of these items? Regards, Sho

Hi @Vishnu M, This may be possible with our NetSuite CPQ Suiteapp. NetSuite CPQ (Configure, Price, Quote) is a sales solution that helps you automate, accelerate, and increase accuracy in the process of configuring, quoting, and ordering complex products and services by leveraging your business logic. For more information,…

Hi @A K M Farid, In your example may I know how would the system determine how many quantities would be for each purchase orders? Thank you!

Hi @User_J20V3, Just checking if you were able to see previous comment of our colleague @Trixie Amora-Oracle. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @HX_SUBHANKAR, Have you seen the last comment of our colleague @Trixie Amora-Oracle? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same…

Hi @User_MO40Z, Have you seen the last comment of our colleague @Trixie Amora-Oracle? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same…

Hi @User_UY8DP, In NetSuite, regular bar codes for items can be generated in one of the following formats: UPC – specific number of integer characters EAN – bar codes that have 13-digits are EAN format Code 128 – allows alphanumeric and non-printing characters Aside from the regular bar code formats supported by the Bar…

Hi @User_MO40Z, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @Elshami, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

Hi @User_UY8DP, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @User_5IOLK, Thank you for the screenshots. Are you utilizing the Process Shipment feature within Ship Central? If you are not using Shipping Services, the sub-record is unavailable, causing the related client script to trigger this error. As a workaround, follow the steps to un-deploy the script which is causing the…

Hi @User_5IOLK, Can you also send a screenshot of the custom script? So I can confirm if the bundle and record which it relates to is owned by NetSuite. Thank you!

Hi @User_5IOLK, Since the script error is from a locked record it requires opening a case to further investigate especially if this is a potential defect. If you need assistance with this process, please let us know. Thank you!

Hi @User_5IOLK, To better understand your concern, kindly provide the following: Provide the exact steps to reproduce the error. Screenshots of the steps will be very helpful. (Kindly remove personal information) Is this happening to all of your Item Fulfillment? Who is your 3rd party vendor? Thank you! Regards, Sho

Hi @User_S6FVQ, For scripting concerns, it is best to reach out to your in-house developers or to your Account Manager for possible engagement with our Advanced Customer Support. If you wish for this functionality to be available in the future, you can also submit a new SuiteIdea. Kindly refer to this SuiteAnswers article…