Insight Reporting and Issues with Internet Explorer 8 and 9
If you are using Internet Explorer 8 or 9, and you are experiencing issues with Insight Reporting since the 12.2 upgrade last night, please follow the steps outlined below:
- Close down all Internet Explorer windows
- Open Internet Explorer
- From the Browser go to Tools / Internet Options
- In the Browser History section, click the Settings button
- Then click the View Files button
- Select all files that appear in this window (using CTRL A or CTRL and click each individual file). Now, right click and select Delete. Click Yes.
- Now click OK and OK again to close out of this window.
- Close down your Browser (make sure all browser windows are closed).