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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

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New Support Access

edited Jun 5, 2012 9:40AM in Taleo Business Edition (TBE)

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Has anyone successfully accessed the new Oracle Support?  I've followed the instructions and registered using my support id.  When I tried to access support  it tell me that access is unavailable and I need a valid support identifier.  I'm extremely frustrated because our background checks are no longer processing and I'm unable to access the resources to get help.

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