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Forgot Password Not Working on EWS - Setting?

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edited Jan 28, 2013 8:33AM in Performance Management (TBE)

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For many of my employees, the Forgot Password feature on the EWS is not working - no e-mail sent.  However, when I go to their employee page and click "send password" they get the e-mail immediately.  Is there a system config setting error?

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