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Clearing a credit balance in Fusion AP

edited Jan 30, 2019 4:30PM in Payables, Payments & Cash Management 9 comments

Summary

Clearing outstanding credit memos

Content

We have some outstanding credit memos in our Fusion system which we want to clear off. In order to do it, we are planning to create an invoice and match it to the credit memos to net them off. After matching the invoice against the CMs, we need to make a zero dollar payment. This is what our business users are concerned about.

They don't want to make a zero dollar payment using a dummy bank account. If we use an actual bank account then the problem comes with the recon in Cash Management module. The payment would not come in the bank file and hence we wouldn't be able to reconcile with the sub ledger transactions.  Although, we could hack it by creating a bank statement but that is complete violation of audit controls.

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