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Activity assignment based on time-zone

Received Response
edited Aug 24, 2018 6:59AM in Field Service 1 comment



I have been trying to create an All Day activity for a bucket in Pacific Time Zone. The issue I'm facing is that, even though my Company, Bucket and the Technician, all have been assigned the Pacific time zone, I as an administrator, am trying to create an activity from the Indian time zone. Now, as an example, from the Indian time zone, I create an activity at 10AM on 24th Aug, the Pacific time would be 21:30(09:30 PM) of 23rd Aug. As a result, the activity does not get assigned to the technician till it's 24th of Aug in the Pacific time zone. How can

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