We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Resource not able to view complete activity details in collaboration

Received Response
9
Views
1
Comments
edited Aug 30, 2018 6:24AM in Field Service 1 comment

Content

Hi,

When the supervisor broadcasts an activity to the resources and clicks on Send Info/Reassign, the recipients cannot view the complete details of the activity. What I could achieve was to configure and display few properties in activity hint in collaboration. But is it possible if the technician can view the entire activity details page before he accepts the activity? There comes a Details link after the activity is accepted, however. But that is of no use, as now the activity is in his queue.

Thanks,

Megha

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!