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Password reset

edited Sep 3, 2018 11:29AM in Field Service 1 comment

Content

Hi Gurus,

In mobility application, while the password is changed from the admin side the technician is requested to enter the old password and then the new password. What in case the technician forgets the old password, then he will not be able to login. 

Can we configure as in, during reset the technician is able to enter the new password only.

Thanks,

Madhu

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