Delivery Window parameters
I'm looking for a better explanation of the Delivery Window Start/End properties, which are populated once an Activity has been Routed/Assigned to an Engineer.
- Is there configuration which drives this parameter, such as the minimum/maximum values that can be entered
- Is there any restriction that can be put on changes to this property by the system?
- Other customer use cases using this property to help drive customer comms
Anything you have on this would be helpful.