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Delivery Window parameters

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edited Sep 4, 2018 10:46AM in Field Service 2 comments

Content

Hi,

I'm looking for a better explanation of the Delivery Window Start/End properties, which are populated once an Activity has been Routed/Assigned to an Engineer. 

  • Is there configuration which drives this parameter, such as the minimum/maximum values that can be entered
  • Is there any restriction that can be put on changes to this property by the system?
  • Other customer use cases using this property to help drive customer comms

Anything you have on this would be helpful.

Thanks

Version

18C

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