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Message Scenario : File Property in Message Body — Cloud Customer Connect
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Message Scenario : File Property in Message Body

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edited Sep 9, 2018 11:04PM in Field Service 3 comments

Content

Hello OFSC people,

I have client's requirements as the following:

1. At the job completion, the Field Tech will be required to send the activities collected on the field back to the source system of record

2. Preference to use the Outbound API by utilising the OFSC Message Scenario functionality

Questions :

Can Message Scenario cater the above requirements?  Would it be possible to include the custom "file property"  in the message body/payload?

Any advise on work around/alternative solution will be really appreciate it

Thanks - Jeffry

Version

18C

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