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TTF Calculation - Negative Values due to Days on Hold — Cloud Customer Connect
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TTF Calculation - Negative Values due to Days on Hold

Accepted answer
edited Jun 24, 2015 8:36PM in Reporting and Analytics Taleo Enterprise 8 comments


We calculate TTF based on (Days from First Sourcing Date to Offer Accept Date – Total Days on Hold).  We run into situations where a req is placed on hold for a lengthy amount of time and it ends up skewing the TTF with a negative value.

In looking at two examples, TTF of -86 and -73 are skewed due to the req being placed on hold after both candidates accepted offers and were hired.  The latest hire accepted their offer on 6/17 and the req was placed on hold on 7/18 with notes “On hold per hiring manager.”  The req was reactivated on 11/4 and filled due to decreasing the number of openings from 3 to 2.

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