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Error message when applying for jobs

edited Nov 2, 2015 3:03PM in Taleo Business Edition (TBE) 1 comment

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I have a candidate that is receiving an error message that state"candidate with email ****@xx.com already exists" everytime she applies for a position. What can be causing this error and how can it be corrected? I worry that I might have to purge her record to correct this, but I don't want to lose any historical data.

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