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Bulk Loader and Completion Credits
Summary
People added to enrollment via bulk loader not achieving completion creditsContent
We have been using Completion Credits for 10 years. The workflow we were taught is that when we create an enrollment we attach all types of applicable credits to the enrollment. As people complete the enrollment they are awarded the credit.
We just discovered that if the people are added to an enrollment, where there is credit mapped, via the Bulk Loader the system is not awarding the credit to the users. Has anyone else seen this and does anyone know if this is by design (in which case a Service ticket will do me no good) or just an OOOPPs (Service Request would be warranted)?
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