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Automatic rejection letters for cancelled requisitions and not qualified applicants
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Hello - It seems like this topic has gained some attention before and I wanted to bring our business case to this forum. Currently, we have message templates automatically send when a new applicant is rejected in the first step of the CSW. Coincidentally, when a requisition is cancelled, any applicant in this first step gets rejected as well, thus sending the not qualified message template instead of a specific cancelled requisition message template. Because message templates are only configurable at the step/status level, we can't send different notifications to the applicant based on the requisition action or detailed reason.
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