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Resending Correspondence

edited Aug 12, 2016 3:33PM in Taleo Enterprise

Summary

No longer able to resend some correspondences

Content

Hi!

In 14B the option to resend correspondence was removed in the following situations:

 

Resend action will not be available for correspondences generated for the following actions:

  • Share
  • Extend Offer
  • Send Offer
  • Request Screening Service
  • Schedule an Interview
  • Update the Interview

In these cases the user needs to take the appropriate actions manually that will then trigger the generation of a new correspondence since the messages that were sent previously cannot be sent as is from the History.

Note a correspondence sent after a Screening service is requested by the candidate himself will show the Resend button. The restriction only happens if the Request Screening Service action is triggered manually by a user in the Recruiting Center.

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