Employee Referral Tracking

Summary

How do you track or prevent ER's outside the system?

Content

We have an Employee Referral portal set up, and our process and ER policy requires employees to utilize the portal to refer colleagues.  We report monthly on the referrals that are due for payment.  Our issue is that we consistently receive referrals outside the system (employee shares a resume with a Hiring Manager who wants to hire the candidate, and recruiter manually creates profile, or candidate applies directly).  These referrals do not show on any reports, and we don't know about them until AFTER the missed referral payment.  It causes a lot of manual tracking and effort, and it is no