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Guided Resolution when opening SR
Summary
Does anyone find the Guided Resolution helpful?Content
Hi All,
Does anybody find the Guided Resolution helpful when opening an SR? I honestly don't. I find it more frustrating when I go through many questions and almost always none of the response fit into my issue. Since this can't be turned off, I need to do this every time. Some of the guides are short, specifically for TSS. I'm just curious if others find this useful or not.
Thanks, James
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