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Automatic Correspondence to Candidates when Requisition Canceled

edited Mar 3, 2017 4:43PM in Taleo Enterprise 7 comments

Summary

Automatic Correspondence to Candidates when Requisition Canceled

Content

We currently send an automatic rejection letter when any of our candidates are rejected. The problem is that candidates on canceled requisitions receive this letter. Has anyone found a way to automatically notify a candidate when a requisition is canceled? We'd also ideally like to not have those candidates receive those rejection letters. I've looked into adding a new status Rejection-Canceled with a rejection reason (so we can disposition them), and then trigger the e-mail off of this. Then the other rejected letter would send for the other areas based off of the status-Rejected. Is there a problem with having 2 rejection statuses with reference models

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