Release 12 - Security Console Challenges and Colleague Password Reset Queries

Summary

Help to resolve password resets for colleagues that have no Email and now no security questions

Content

Hello,

After reviewing the functionality within the Security Console for R12, we have discovered there are now no Security Questions available. The only functionality we can see that allows a colleague to reset their forgotten password, will require a Work Email Address. If Colleagues have no Work Email address, they will have to contact the operation in order to reset their password.

The colleague can then log into Fusion immediately, without being prompted to change their password after initial log in. The Employee can reset their password by 'set preferences' but this is a manual task.