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Candidate History showing inconsistent results in Messages sent

edited Jun 8, 2017 10:21AM in Taleo Enterprise

Summary

Candidate History showing inconsistent results in Messages sent

Content

Hi

We are experiencing a vague scenario where we noticed that candidates list for a requisition when opened , the "message" column is showing inconsistent results and hence same is getting captured in OBI because of this unable to govern/monitor/verify on the correspondences sent to the candidates.

It looks like there is variance in how the system is labeling the correspondences sent:
1) sometimes it is just the name of the message template only
2) sometimes it is the name of the message template plus the subject line of the message template

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