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Deleting a Journal Entry After it Routes for Approval with No Approver

edited Jan 30, 2019 4:30PM in General Ledger & Intercompany 4 comments

Summary

Deleting a Journal Entry After it Routes for Approval with No Approver

Content

We have an issue where we changed the user name of someone and did not update the Journal approval rules with the new user name. The journal was created and was routed for approval. It routed to no one and we now need to delete the journal but it is not giving us the option to delete it.

How would we go about deleting this entry? We do not have the option to route the approval again, delete the journal or the batch. Every thing is greyed out and it says it is "Waiting Approval".

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