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Taleo Passport Equifax I9 setup issues

edited Dec 13, 2022 6:42AM in Taleo Enterprise

Summary

Getting an error on the send of request to Equifax

Content

We are having some difficulty with the integration and are getting the following error:

 

Unable to create JobApplication record Template not configured against any of the Location Position hierarchy.\n- Workflow not configured against any of the Location Position hierarchy.

 

Equifax says it’s the Oracle behind the scene setup of Position.  Oracle says they have no instructions regarding position.

 

Do you have to setup positions in Taleo – we do not have it enabled and we use Requisitions templates, not positions.

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