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Automatic Clean Up of hold notifications

edited Jan 30, 2019 4:30PM in Payables, Payments & Cash Management 9 comments

Content

Hi, 

Customer is experiencing following issue: 

The invoice of a purchase order is most of the time booked earlier then the receipt of the goods. 

This results in a hold notification. No issues so far. 
Most of the time the receipt is registered two days after the hold notification was received. 
The hold is automatically resolved after registering the receipt. 
However the hold notification remains unread in BPM. 

In case of custumer this results in a load of hold notification in BPM from wich a lot of holds are already resolved.
 
Is there some way to remove the notification automatically from the bpm list of user in case the hold was resolved. 

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