Dunning Letters

Summary

Suppressing a dunning letter

Content

Hello all, 

I received a question from one of my AR specialists regarding a customer that has a promise to pay recorded and that if that customer will receive a dunning letter if sent before the delinquent invoice is paid.

Is there a way to suppress the letter from going out if there's a promise to pay entered for the customer?

Thank you all. 

 

Lucien