My Oracle Support ... no Problem Types ... so can't log ticket

Summary

Log a new ticket, fill out problem statement, select product for Taleo Learn Cloud and NO PROBLEM TYPES display.

Content

Not able to log a SR ... the Problem Types aren't populating. I've had this happen before and waited a day.  Is that the standard procedure?  You have to wait a day to log a ticket?

    SOLUTION:  MyOracle Support does not work in Chrome for logging the initial ticket.  Must use Firefox or Internet Explorer.  You can edit the ticket in Chrome, just can't create it.