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Onboarding Documents — Cloud Customer Connect
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Onboarding Documents

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edited Oct 16, 2018 9:44PM in Commerce 1 comment

Summary

OCC Onboarding Documents for Customers

Content

To help OCC customers during the onboarding process, we've put together a number of worksheets and reference documents. The attached zip file contains the following 12 files:

General

1. MOS Quick Start Guide: How to register your Customer Support Identifier and set up your Customer User Administrator

2. Cloud Hosting Delivery Policies: Oracle Cloud Service Governance

3. SaaS Public Cloud Services Pillar: Additional Governance information for Oracle Cloud Services

4. Data Collection Questionnaire: To be filled out by client and partner and returned to ISM / CSM during onboarding

5. CDN FAQ

SEO

6. OCC URL Redirects Template: To be filled out by client and attached to Service Request in order for Oracle to implement 301 and other redirects

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