Best Practices
Discussion List
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Standard Account (Customer) Field Mapping between Salesforce Connector and Oracle CPQSummary: Hi, We are currently implementing the integration between Salesforce and Oracle CPQ Cloud using the Oracle CPQ Salesforce Connector. We would like to get clarit… -
Performance Review Print IssuesSummary: Unable to successfully print a performance review for one specific employee due to embedded photos within the document causing formatting and print failures. Co…
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May Interactive Demo Hours: Revenue TransformationIn this one-hour showcase, you’ll see Oracle’s Revenue Transformation application suite in action—including Configure, Price, Quote (CPQ) and Subscription Management. Di…Kayleigh Halko - Oracle-Oracle 1 view 0 comments 0 points Started by Kayleigh Halko - Oracle-Oracle Configure Price Quote
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Compliance Ready: Email Sending in EloquaEmail compliance is no longer optional. Compliance Ready in Eloqua is the stage where validated sender addresses, bounceback alignment, MX routing, and signature rules c… -
legal disclaimer text appears large on a form in EloquaWe have an Eloqua form embedded on our company's internal web page via Optimizely DynamicForm and we’ve noticed that the Form Text element (used for the legal/privacy di…
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Apply discount to specific transaction line groups (non-coverage items)Summary: Hi, I have a requirement in Oracle CPQ related to transaction line grouping and conditional discount application. We are grouping transaction lines based on att…
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send time optimizationHow can I figure out which contacts have opened any email in the last 180 days within an eloqua campaign so that I can leverage Send Time Optimization, but still use Reg… -
How to Request a Commerce Environment RefreshAn environment refresh process copies data from a source environment, usually production, to a destination environment, usually non-production, making an entire copy of …
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DKIM Character Limit?Summary: Hi all, I am currently implementing DKIM for a new sender domain and our IT team came back to us and said that the DKIM character count exceeds what the platfor… -
Eloqua DNS Change for CloudFlareOur IT team has implemented Cloudflare in front of our Eloqua domains. While everything appears to be functioning correctly, we’re encountering a configuration error whe…
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How to build a custom URL that maintains Salesforce iframe of Oracle CPQSummary: Hi I'm trying to build an action that creates and replaces an existing Line Item. This action takes place on the Line Item I desire to replace. In the action we…
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Tracking Dynamic content in EloquaHey Oracle community, We would like to track which dynamic content rule is displayed for which specific contact. Currently that is not possible on Eloqua Insights - as y…
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Mitigating Bot Activity on Blind FormsWe are currently leveraging Eloqua’s blind form functionality to process email clicks for our send campaigns. This setup naturally converts link clicks into form submiss…
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Planned Salesforce org migrationHi! Salesforce org migration is planned for our instance. During that time Salesforce will be in read only mode which will result in failure to write/insert into Salesfo…
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How to pull a Configuration Report from Eloqua?Summary: In CX SALES, if I want an extract of all object fields, page layouts, validation rules etc, I go to: Application Composer → Metadata Manager → and Generate and …
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2026 Oracle Cloud HCM COE Customer Summit - Recorded Replays AvailableThank you for making the Oracle Cloud HCM CoE Customer Summit a standout success!🚀Whether you joined us live or couldn’t make it this time, we’ve got you covered. All s…John Cafolla-Oracle Cloud HCM CoE-Oracle 1.2K views 6 comments 5 points Most recent by Anjaneyulu HCM Center of Excellence -
The Eloqua Campaign Canvas Playbook: A CLEAR Framework for Scalable, Maintainable Campaign OpsMost Eloqua teams eventually inherit a campaign that technically works but is operationally unreadable. The problem is not Eloqua. The problem is design discipline. The …
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The Eloqua Form Playbook: How to Build a High‑Trust, High‑Quality Data EngineModern Eloqua forms are far more than simple data capture mechanisms. They are the foundation of your marketing data pipeline, the entry point for attribution, and the f…
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SOAP API: Payload data (Opportunity fields) wiped out after successful createTransaction and updateTSummary: Hello CPQ Community, I am working on an integration (via middleware/OIC) to automatically create CPQ transactions using the SOAP API. Current Status (Success): …
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Confirmation on Hashed Data Export from Responsys for Google Ads IntegrationSummary: Hi Team, We are planning to share audience data from Oracle Responsys to Google Ads. We require confirmation for compliance purposes: Can Responsys export custo…
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Request for Detailed Documentation on RCS Communication Setup, Configuration & End-to-End WorkflowSummary: We would like to request detailed guidance and documentation regarding the setup and configuration of RCS (Rich Communication Services) communications within Or…
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Node 24 Upgrade for Open Storefront Framework and SSEWith the 26.03 (26A) release, the Node.js version used in Open Storefront Framework and SSE is being upgraded to the latest long-term support (LTS) version of Node.js 24…Subhash Arora-Oracle 512 views 11 comments 0 points Most recent by Pradeep Shankar-Support-Oracle Commerce
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Eloqua Source Email Editor Code Auto UpdatesSummary: I have noticed in the past that whenever the source editor is used, the system auto adjusts code to make sure it fits some criteria it has and to reduce errors.…
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[Video] 5 Common Problems while Integrating CX Sales with Oracle CPQHere's the latest drop from Divya, CPQ CoE explaining 5 common problems that Oracle CPQ implementers may face during their integration with CX Sales. -
Understanding and Configuring CSP Headers in Oracle Eloqua: A Beginner’s GuideWhen working with landing pages and emails in Oracle Eloqua, it’s easy to focus only on design and functionality. But security plays an equally important role behind the… -
Eloqua Strict Mode Learning SeriesA complete guide to understanding, configuring, and validating Eloqua Strict Mode. This learning series brings together the foundational concepts, configuration decision…
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Choosing the Right Strict Mode Setup for Your OrganizationStrict Mode changes how Eloqua tracks visitors, when tracking is allowed, and how consent must be collected. The first two blogs established the foundation your teams ne…
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Is there API limitation on parallel API calls for adding models to favoritesSummary: The user uses a Salesforce Commerce to do model configurations. The model configurations need to be saved by user. Planning to use the Favorites API to add the … -
Agent Run As Specified UserSummary: Currently, our Taleo OBI agents are running as specified user. The specified user is usually the employee who has created the agent. The risk we have identified…