Best Practices
Discussion List
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Searching for coupons (using queries)Using the document's 2955676 instructions to search for coupons, nothing is found (zero results). How should I perform this search? /ccadmin/v1/orders?q=(priceInfo.adjus… -
Eloqua Contact Status Field- QandAHello! I would like to check if the Eloqua has any default build-in automatic field called "Contact Status"? If yes, I would like to understand how the statues: active i… -
Import custom fields - profileHello What is the procedure for importing/exporting customers including custom fields?
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Power Hour: Getting Started with AI in Eloqua - PART 1 - From Activation to Action [July 2025]Join us to kickstart your AI journey in Eloqua - from activation basics to real-world application. In this session, you'll explore the differences between Classic and Ge… -
_system_User_Groups : Active and Inactive groupsHello Team , OOTB system attribute _system_User_Groups holding both active and inactive user group details ? Is this expected ? Do we have any parameter to check if user… -
SAN Certificate Eloqua - updateHello! We would like to add one more "Subject Alternative Names" in the SAN certificate we use in Prod (we have the automated certificate management) enabled. How can I …
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Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences [July 24]Join us to discover how eCommerce journeys are being re-imagined - reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore ho…
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Where can I find the IP Address of a CPQ Server?Summary: Where can I find the IP Address of a CPQ Server? We need to Whitelist our CPQ Servers for another system. Content (please ensure you mask any confidential infor…nantoni 72 views 3 comments 0 points Most recent by Abdulquadri-Dauda-Support-Oracle Configure Price Quote
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Video: Adding Products In Fusion and Synchronizing to CPQVideo: Adding Products In Fusion and Synchronizing to CPQ This video builds upon the setup in the previous, showing how products added in Fusion (specifically in Sales) … -
What's the querying limit for parts in CPQ? "Result set is too large. Please refine your criteria."Hello, We're using the getParts operation from the following CPQ SOAP Web Service: /v2_0/receiver/parts?wsdl When running said operation a few days ago, we received the …Eduardo Ortiz 11 views 1 comment 0 points Most recent by Emmanuel Zambrano-Support-Oracle Configure Price Quote
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Using Optimizely as the CMS platformSummary: I would like to hear from anyone in the community who is currently using Optimizely as their primary CMS. Specifically, I'm interested in your experiences with …
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Imports using the Eloqua CX Sales Integration App don't overwrite non-nulls with nullsI've noticed that when a formerly non-null Account field in CX Sales is changed to null, the old non-null value persists in Eloqua. I'd expect the integration app import… -
ABO - Suspend and Resume Flow Implementation between CPQ and Fusion CloudSummary: Hi Team, We are currently implementing the Asset-Based Ordering (ABO) flows between CPQ and Fusion Cloud (CX, Order Management, and Subscription Management). So…
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How to delete specific transaction line in CPQ under a model?Summary: We need to delete specific transaction lines in the Line item grid based on certain condition. Configuration setup - we have system configuration to have the st… -
Oracle Confirmation Needed: Quick Registration Type Partner User Licensing and RestrictionsHello Team , We are planning to use the "Quick Registration Type" for Partner organizations and users to support Dealer functionality. Before proceeding, we would like c…
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Quote Visibility/Restriction for Partner UsersHello Team, We have a business requirement of restricting quote visibility based on the logged-in partner organization /users. We are planning to use QuickRegistrationBu…
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Help on Data Sync Issues between Eloqua and SalesforceThere is a synchronisation issue between Salesforce and Eloqua. For example: When a lead's status is changed from A to B in Salesforce, Eloqua does not reflect this chan…
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Eloqua stored files such as ppts pdfs docs indexed by Google?Summary: Since nobody has picked up this one: https://community.oracle.com/customerconnect/discussion/697280/will-files-uploaded-in-eloqua-file-storage-be-indexed-by-goo…
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CPQ Parts Expiry: What is Oracle recommended process for expiring parts?We have Oracle Fusion, Oracle Sales Cloud, Oracle CPQ Cloud, and Oracle EBS. Parts are maintained in PD PIM and interfaced to different applications: Sales Cloud, CPQ an…Yashasvi Seethalam 22 views 5 comments 0 points Most recent by Yashasvi Seethalam Configure Price Quote
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Canvas CRM Campaign ID BlankHello! I have observed that the CRM Campaign ID gets blank (previously existed) when the campaign gets the status "completed". Is it the expected behavior? Best regards,…
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en25.com domains - move to branded domainsHello! :) I would like to move from en25.com domain to branded domains in our Eloqua instance. As per my understanding the domains are Oracle owned? Can you please let m…
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Tools for Troubleshooting CPQ Commerce ActionsIf your Oracle CPQ Commerce process is experiencing slow actions such as long save times, or unpredictable behavior, this guide provides an overview of the some of the t…cpqEvanglist-Oracle 81 views 0 comments 3 points Started by cpqEvanglist-Oracle Configure Price Quote -
Shared Filter member? step vs compare custom object field step? which is best approachSummary: Hello Team, I have a use case where I need to evaluate five conditions in the CDO program within Eloqua. We can accomplish this by either adding five compare cu…
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Integrating ODA with Oracle CPQSummary: Need to integrate ODA to Oracle CPQ to provide client with a chatbot for guided assistance in their business. Content (required): Want to know how we can associ…
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How to send email notification to some email addresses in program canvasIn a program canvas, we would need to send and email to some email boxes, when a contact meets some requirements. For us the form processing step "Send Notification Emai…
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preview disable osf buttonSummary: We are developing a new OSF application app-new02a. However, there was already an application app-new01 and now we cannot preview this application because the b…
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Which customers have reset their password?Hello, is there a way to check which customers have reset their password?
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phenomSummary: Is anyone currently using Phenom as your career site? Specifically, I'm curious about whether you are sending application data, such as education and work exper…
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Working with a Data Layer / Send Data from Website to EloquaWe are working with Merkle, who is placing a JavaScript snippet on our website that will retrieve a customer's email address from their database and add it to the browse…
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Power Hour Webinar: Data-Driven Campaign Optimization with Responsys [April 2025]Discover how to transform and measure your campaigns using Oracle Responsys advanced features. Learn how features like MVT, A/B testing, audience segmentation, and perso…