Best Practices
Discussion List
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Power Hour: Getting Started with AI in Eloqua - PART 1 - From Activation to Action [July 2025]Join us to kickstart your AI journey in Eloqua - from activation basics to real-world application. In this session, you'll explore the differences between Classic and Ge… -
_system_User_Groups : Active and Inactive groupsHello Team , OOTB system attribute _system_User_Groups holding both active and inactive user group details ? Is this expected ? Do we have any parameter to check if user… -
SAN Certificate Eloqua - updateHello! We would like to add one more "Subject Alternative Names" in the SAN certificate we use in Prod (we have the automated certificate management) enabled. How can I … -
Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences [July 24]Join us to discover how eCommerce journeys are being re-imagined - reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore ho…
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Where can I find the IP Address of a CPQ Server?Summary: Where can I find the IP Address of a CPQ Server? We need to Whitelist our CPQ Servers for another system. Content (please ensure you mask any confidential infor…nantoni 71 views 3 comments 0 points Most recent by Abdulquadri-Dauda-Support-Oracle Configure Price Quote
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Video: Adding Products In Fusion and Synchronizing to CPQVideo: Adding Products In Fusion and Synchronizing to CPQ This video builds upon the setup in the previous, showing how products added in Fusion (specifically in Sales) …John Vakoc-Oracle 12 views 0 comments 0 points Most recent by John Vakoc-Oracle Configure Price Quote -
What's the querying limit for parts in CPQ? "Result set is too large. Please refine your criteria."Hello, We're using the getParts operation from the following CPQ SOAP Web Service: /v2_0/receiver/parts?wsdl When running said operation a few days ago, we received the …Eduardo Ortiz 11 views 1 comment 0 points Most recent by Emmanuel Zambrano-Support-Oracle Configure Price Quote
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Using Optimizely as the CMS platformSummary: I would like to hear from anyone in the community who is currently using Optimizely as their primary CMS. Specifically, I'm interested in your experiences with …
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Imports using the Eloqua CX Sales Integration App don't overwrite non-nulls with nullsI've noticed that when a formerly non-null Account field in CX Sales is changed to null, the old non-null value persists in Eloqua. I'd expect the integration app import… -
ABO - Suspend and Resume Flow Implementation between CPQ and Fusion CloudSummary: Hi Team, We are currently implementing the Asset-Based Ordering (ABO) flows between CPQ and Fusion Cloud (CX, Order Management, and Subscription Management). So…
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Oracle Confirmation Needed: Quick Registration Type Partner User Licensing and RestrictionsHello Team , We are planning to use the "Quick Registration Type" for Partner organizations and users to support Dealer functionality. Before proceeding, we would like c…
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Quote Visibility/Restriction for Partner UsersHello Team, We have a business requirement of restricting quote visibility based on the logged-in partner organization /users. We are planning to use QuickRegistrationBu…
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Help on Data Sync Issues between Eloqua and SalesforceThere is a synchronisation issue between Salesforce and Eloqua. For example: When a lead's status is changed from A to B in Salesforce, Eloqua does not reflect this chan…
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Eloqua stored files such as ppts pdfs docs indexed by Google?Summary: Since nobody has picked up this one: https://community.oracle.com/customerconnect/discussion/697280/will-files-uploaded-in-eloqua-file-storage-be-indexed-by-goo…
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CPQ Parts Expiry: What is Oracle recommended process for expiring parts?We have Oracle Fusion, Oracle Sales Cloud, Oracle CPQ Cloud, and Oracle EBS. Parts are maintained in PD PIM and interfaced to different applications: Sales Cloud, CPQ an…Yashasvi Seethalam 21 views 5 comments 0 points Most recent by Yashasvi Seethalam Configure Price Quote
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Canvas CRM Campaign ID BlankHello! I have observed that the CRM Campaign ID gets blank (previously existed) when the campaign gets the status "completed". Is it the expected behavior? Best regards,…
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en25.com domains - move to branded domainsHello! :) I would like to move from en25.com domain to branded domains in our Eloqua instance. As per my understanding the domains are Oracle owned? Can you please let m…
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Tools for Troubleshooting CPQ Commerce ActionsIf your Oracle CPQ Commerce process is experiencing slow actions such as long save times, or unpredictable behavior, this guide provides an overview of the some of the t…cpqEvanglist-Oracle 81 views 0 comments 3 points Most recent by cpqEvanglist-Oracle Configure Price Quote -
Shared Filter member? step vs compare custom object field step? which is best approachSummary: Hello Team, I have a use case where I need to evaluate five conditions in the CDO program within Eloqua. We can accomplish this by either adding five compare cu…
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Integrating ODA with Oracle CPQSummary: Need to integrate ODA to Oracle CPQ to provide client with a chatbot for guided assistance in their business. Content (required): Want to know how we can associ…
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How to send email notification to some email addresses in program canvasIn a program canvas, we would need to send and email to some email boxes, when a contact meets some requirements. For us the form processing step "Send Notification Emai…
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preview disable osf buttonSummary: We are developing a new OSF application app-new02a. However, there was already an application app-new01 and now we cannot preview this application because the b… -
Which customers have reset their password?Hello, is there a way to check which customers have reset their password?
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Working with a Data Layer / Send Data from Website to EloquaWe are working with Merkle, who is placing a JavaScript snippet on our website that will retrieve a customer's email address from their database and add it to the browse…
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Power Hour Webinar: Data-Driven Campaign Optimization with Responsys [April 2025]Discover how to transform and measure your campaigns using Oracle Responsys advanced features. Learn how features like MVT, A/B testing, audience segmentation, and perso…
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Live Webinar- Breaking Down Silos: Strategies for Personalized Retail SuccessJoin Shopify, Deloitte Digital, and Oracle for a behind-the-scenes look at how top retailers are breaking data silos to deliver real-time, personalized shopping experien… -
Power Hour Webinar: Audience Designer - Smarter Segments, Less Effort [May 8]Audience Designer: Smarter Segments, Less Effort. Join us to review the benefits of leveraging Responsys Audience Designer which will allow you to create micro-filters, …
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How can we set to hide the process depend on user?Summary: I want to hide the process. Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): 25A Patch…
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Rest API URL length limit oracle application composerSummary: there seems to be a limitation on the Rest Get URL length when we register a Rest Webservice using Application Composer. The limit is 256 characters only. how c…
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Best Practices for images used for Oracle Responsys mobile app campaignsHello Oracle Cloud Community, I'm working on optimizing our mobile campaigns and would greatly appreciate some clarity on the recommended image specifications for variou…