Best Practices
Discussion List
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CPQ Transaction Line LoopWe’re currently facing space constraints within the Pricing function and other objects. As part of our refactoring efforts, we had a question regarding best practices: W…Yashasvi Seethalam 12 views 2 comments 0 points Most recent by Yashasvi Seethalam Configure Price Quote -
Application Administrator: Additional license usage for Partner Organization companiesSummary: Hello Everyone, Want to know what are the implication of not having Application Administrator users for a Partner Organization company. We don't have any FullAc… -
Need to capture the Audit Logs when Email are sent using _send_email actionSummary: As out of the box feature, when we use the Email Action it shows the popup with email from, to, cc etc field and user can can modify the field and then click ei… -
Video: Quote Summary - Generative AIQuote Summary - Generative AI: In 25B (for customers integrated with Oracle Sales Cloud) and 25C for others, we've introduced the ability to have Generative AI create a …John Vakoc-Oracle 264 views 0 comments 2 points Most recent by John Vakoc-Oracle Configure Price Quote -
CPQ SbappendIssue: We’ve observed that accurate pricing is only reflected after the second Save action . Possible Cause: It appears that the pricing is not updating as expected on t…Yashasvi Seethalam 11 views 1 comment 0 points Most recent by Chandan A J-Oracle Configure Price Quote
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Video: Opportunity to Quote Oracle Modern Best PracticesVideo: Opportunity to Quote Oracle Modern Best Practices: An overview of the capabilities from opportunity to quoting to enable your sellers to sell more, avoid distract…
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Searching for coupons (using queries)Using the document's 2955676 instructions to search for coupons, nothing is found (zero results). How should I perform this search? /ccadmin/v1/orders?q=(priceInfo.adjus… -
Eloqua Contact Status Field- QandAHello! I would like to check if the Eloqua has any default build-in automatic field called "Contact Status"? If yes, I would like to understand how the statues: active i…
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Import custom fields - profileHello What is the procedure for importing/exporting customers including custom fields?
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Power Hour: Getting Started with AI in Eloqua - PART 1 - From Activation to Action [July 2025]Join us to kickstart your AI journey in Eloqua - from activation basics to real-world application. In this session, you'll explore the differences between Classic and Ge… -
_system_User_Groups : Active and Inactive groupsHello Team , OOTB system attribute _system_User_Groups holding both active and inactive user group details ? Is this expected ? Do we have any parameter to check if user… -
SAN Certificate Eloqua - updateHello! We would like to add one more "Subject Alternative Names" in the SAN certificate we use in Prod (we have the automated certificate management) enabled. How can I …
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Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences [July 24]Join us to discover how eCommerce journeys are being re-imagined - reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore ho…
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Where can I find the IP Address of a CPQ Server?Summary: Where can I find the IP Address of a CPQ Server? We need to Whitelist our CPQ Servers for another system. Content (please ensure you mask any confidential infor…nantoni 72 views 3 comments 0 points Most recent by Abdulquadri-Dauda-Support-Oracle Configure Price Quote
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Video: Adding Products In Fusion and Synchronizing to CPQVideo: Adding Products In Fusion and Synchronizing to CPQ This video builds upon the setup in the previous, showing how products added in Fusion (specifically in Sales) …John Vakoc-Oracle 11 views 0 comments 0 points Most recent by John Vakoc-Oracle Configure Price Quote
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What's the querying limit for parts in CPQ? "Result set is too large. Please refine your criteria."Hello, We're using the getParts operation from the following CPQ SOAP Web Service: /v2_0/receiver/parts?wsdl When running said operation a few days ago, we received the …Eduardo Ortiz 12 views 1 comment 0 points Most recent by Emmanuel Zambrano-Support-Oracle Configure Price Quote
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Using Optimizely as the CMS platformSummary: I would like to hear from anyone in the community who is currently using Optimizely as their primary CMS. Specifically, I'm interested in your experiences with …
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Imports using the Eloqua CX Sales Integration App don't overwrite non-nulls with nullsI've noticed that when a formerly non-null Account field in CX Sales is changed to null, the old non-null value persists in Eloqua. I'd expect the integration app import… -
ABO - Suspend and Resume Flow Implementation between CPQ and Fusion CloudSummary: Hi Team, We are currently implementing the Asset-Based Ordering (ABO) flows between CPQ and Fusion Cloud (CX, Order Management, and Subscription Management). So…
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Oracle Confirmation Needed: Quick Registration Type Partner User Licensing and RestrictionsHello Team , We are planning to use the "Quick Registration Type" for Partner organizations and users to support Dealer functionality. Before proceeding, we would like c…
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Quote Visibility/Restriction for Partner UsersHello Team, We have a business requirement of restricting quote visibility based on the logged-in partner organization /users. We are planning to use QuickRegistrationBu…
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Help on Data Sync Issues between Eloqua and SalesforceThere is a synchronisation issue between Salesforce and Eloqua. For example: When a lead's status is changed from A to B in Salesforce, Eloqua does not reflect this chan…
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Eloqua stored files such as ppts pdfs docs indexed by Google?Summary: Since nobody has picked up this one: https://community.oracle.com/customerconnect/discussion/697280/will-files-uploaded-in-eloqua-file-storage-be-indexed-by-goo…
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CPQ Parts Expiry: What is Oracle recommended process for expiring parts?We have Oracle Fusion, Oracle Sales Cloud, Oracle CPQ Cloud, and Oracle EBS. Parts are maintained in PD PIM and interfaced to different applications: Sales Cloud, CPQ an…Yashasvi Seethalam 22 views 5 comments 0 points Most recent by Yashasvi Seethalam Configure Price Quote
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Canvas CRM Campaign ID BlankHello! I have observed that the CRM Campaign ID gets blank (previously existed) when the campaign gets the status "completed". Is it the expected behavior? Best regards,…
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en25.com domains - move to branded domainsHello! :) I would like to move from en25.com domain to branded domains in our Eloqua instance. As per my understanding the domains are Oracle owned? Can you please let m…
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Tools for Troubleshooting CPQ Commerce ActionsIf your Oracle CPQ Commerce process is experiencing slow actions such as long save times, or unpredictable behavior, this guide provides an overview of the some of the t…cpqEvanglist-Oracle 81 views 0 comments 3 points Most recent by cpqEvanglist-Oracle Configure Price Quote -
Shared Filter member? step vs compare custom object field step? which is best approachSummary: Hello Team, I have a use case where I need to evaluate five conditions in the CDO program within Eloqua. We can accomplish this by either adding five compare cu…
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Integrating ODA with Oracle CPQSummary: Need to integrate ODA to Oracle CPQ to provide client with a chatbot for guided assistance in their business. Content (required): Want to know how we can associ…
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How to send email notification to some email addresses in program canvasIn a program canvas, we would need to send and email to some email boxes, when a contact meets some requirements. For us the form processing step "Send Notification Emai…